Brast24: Customer Reviews Highlight Quality Concerns and Service Issues
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Brast24: Customer Reviews Highlight Quality Concerns and Service Issues

Brast24 has received mixed reviews from customers. Positive feedback highlights fast delivery, good product quality, and excellent customer service in some instances. Many users appreciated the solid performance of items like lawnmowers and leaf blowers, noting their effectiveness and ease of use. However, several reviews pointed out significant quality issues and poor customer support, particularly regarding warranty claims and product replacements. Some customers reported bad experiences with defective items, leading to frustration and dissatisfaction. Overall, while many customers are pleased with their purchases, concerns about product durability and customer service persist.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Habe mir einen Benzinvertikutierer…

    Habe mir einen Benzinvertikutierer gekauft. Alles lief wie angegeben. Nur der Zusteller hat nicht geklingelt und das Paket einfach ins Carport abgestellt.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Sep 20, 2024
  • Klasse Service von A wie Aussuchen im…

    Klasse Service von A wie Aussuchen im Web bis Z wie Zusammenpacken des Verpackungsmaterials nach Lieferung :-).

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 17, 2024
  • Produkt ok

    Produkt ok. Leider etwas schwer und ein ungeeignetes Tragehilfssystem.Funktion perfekt. Lieferung schnell.

    Sentiment
    • Positive
    Content
    • None
    Aug 18, 2024
  • Schnelle Lieferung

    Schnelle Lieferung. Alle Teile vorhanden. Zusammen gebaut, das gewächshaus steht meine Frau ist glßcklich und ich auch. Alles bestens.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Aug 04, 2024
  • Thorsten D.

    Schnelle u. Unkomplizierte Lieferung, Beleuchtung war Ausserbetrieb, wurde sofort neu geliefert.Wir wĂźrden gern wieder bestellen bei Brast 24.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Aug 02, 2024
  • Sehr gute Ersatzteile

    Ersatzteile haben hervorragend gut gepasst, alles bestens, gerne wieder

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 31, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Brast24  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Quality Assurance Specialists, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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