Momcozy App User Reviews: Mixed Feedback on Functionality and Usability
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Momcozy App User Reviews: Mixed Feedback on Functionality and Usability

The Momcozy app has garnered mixed reviews from users, primarily focusing on its functionality with the M9 and M5 breast pumps. Many users appreciate the convenience of controlling their pumps from the app and tracking their pumping sessions. However, there are significant concerns regarding syncing issues, inaccurate data logging, and painful startup settings that resume at the last used level. Users have reported problems with notifications and app connectivity, particularly with the M5 model. Despite its potential, the app's flaws make it a source of frustration for some mothers, who find it lacking essential features for effective pumping management.

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Custom Date - Oct 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible and I haven’t even opened it

    You can’t get into the app until you create an account, but it won’t send me the verification email to activate my account. So I don’t have a lot of hope that the app is going to work well once I do get into it. I’m disappointed.

    Sentiment
    • Negative
    Content
    • Account Activation
    Sep 05, 2024
  • Room for Improvement

    I enjoy using the app when I pump using my Mobile M9, however, there are definitely syncing issues. I can’t select the mode I want to use BEFORE turning my pump on. Both pumps don’t start at the same time. I cannot pause from the app. If I pause from the pump, it’s starts my pumping session over.

    Sentiment
    • None
    Content
    • Synchronization Issues
    Aug 07, 2024
  • App and Product are terrible

    In the app, every time I select a motor to view its progress it resets the pattern or customized series. In order to utilize a pattern I have to set it up and set separate timer to get the full pattern.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 31, 2024
  • Not connecting both

    I just bought the mobile Momcozy hands free pump and for some odd reason the app is only connecting one of the pumps and not both so I have to manually start the other one. I’ve tried resetting the settings and even disconnected the Bluetooth and connected it back but it’s still not working.

    Sentiment
    • Negative
    Content
    • Connection Problems
    Jul 12, 2024
  • Know your apps!

    This app is meant for the M9 breast pumps! So far I love it! I can change the modes with ease and clear understanding. Much better with a clear interface vs fiddling with buttons like on other models.

    Sentiment
    • Positive
    Content
    • Pumping Control
    Jun 27, 2024
  • NOT FOR SOUND MACHINE

    don’t download this app for the Momcozy sound machine. Download the Tuya app.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 01, 2024
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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