Review of the Mercedes Me App
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Review of the Mercedes Me App

The Mercedes Me app provides convenient features such as remote start, lock/unlock doors, and vehicle location. However, some users have experienced issues with app updates and connectivity. Overall, the app is user-friendly and helpful, but improvements are needed in real-time updates and stability. Users also express the desire for additional features like controlling temperature during remote start. Despite some drawbacks, the app enhances the ownership experience by providing information on vehicle status, maintenance reminders, and added security.

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  • Automotive Industry Analysts
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Custom Date - Nov 23, 2024
Featured Content
  • Heat/AC

    It would be so nice if there was an option to control the temperature,( air condition/heat) when I remote start my car…

    Sentiment
    • None
    Content
    • Temperature Control
    Jan 04, 2024
  • Revel owner

    it is so convenient to be able to lock and unlock my door from my cell phone!

    Sentiment
    • Positive
    Content
    • Security Features
    Jan 04, 2024
  • Very convenient

    The app is extremely convenient and easy to use. Warm you car up with quick start and lock and unlock from app… love it!!!

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 02, 2024
  • Convenience convenience convenient

    This app shields me from the cold, hot and unnecessary walking. I will get it again next year - please don’t go up on the rates again

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 02, 2024
  • Great App

    Absolutely LOVE the Mercedes Me app.
    Easy to use, great graphics, and it does everything I need it to do. Well done Mercedes!!!

    Sentiment
    • Positive
    Content
    • User-Friendliness
    Jan 02, 2024
  • Open/close not available anymore

    The last updated erased the possibility to open/close the car remotely.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 02, 2024
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Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Mercedes me connect (USA) based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Automotive Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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