Mixed reviews for HSAstore.com, highlighting fast delivery, good product selection, and user-friendly website. However, some customers express dissatisfaction with customer service, high prices, shipping issues, and delays in order processing. Complaints about defective items, poor communication, and difficulties with returns also arise, impacting overall customer experience.
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Really bad customer service. Took 1 month and 3 phone calls to get a refund for a return. Will not shop here again.
vibrathotics: $99.99. Tried them on⌠super noisy!! Called to return. Darrius, CSR, said no problem. Then I get email saying since I opened them I canât return! This is WRONG.
I placed an order over 2 weeks ago. The status was changed to âgetting ready to shipâ the next day. The item still hasnât shipped and the store refuses to cancel the order. Iâm pregnant - the item is related to pregnancy and therefore time sensitive. Customer service was unhelpful.
I had a return for a damaged package and product and was refunded less a $5.00 fee, this was no fault of my own so not sure why I wouldn't be refunded in full - any other store would assume responsibility and refund fully or issue a new product.
Loved it! Quick shipping, nice selection of products-- especially the choices for feminine hygiene. Thank you, I'll be shopping again soon!
Everything arrived quickly and in great condition. I was happy with the prices and product selection as well. I did have a small problem but customer service quickly fixed it! I would use this site again and will be recommending others to try them out.
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