Opticians Asda: Mixed Feedback of Friendly Service and Value for Money
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Opticians Asda: Mixed Feedback of Friendly Service and Value for Money

Mixed customer feedback for Opticians Asda, with mentions of friendly staff, value for money, but also complaints about long wait times, rushed service, and inaccurate orders. Positive highlights include excellent customer service experiences at specific branches, reasonable prices, and professional staff.

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  • Retail Manager
  • Optometrist
  • Customer Service Trainer
  • Marketing Analyst
  • Business Strategist

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bought some Lambretta glasses from Asda…

    Bought some Lambretta glasses from Asda and the screws come undone. They constantly slip of your head if you bend forward. Waste of money

    Sentiment
    • Negative
    Content
    • Product Quality
    Mar 09, 2024
  • Amazing service today from the very…

    Amazing service today from the very helpful team at Farnborough Asda. Special shout out to Jackie and Steph! Thank you 👏😊

    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Mar 07, 2024
  • Such a bad website

    Such a bad website. Honestly, Asda should ask for their money back from whoever made this so called website. Utterly Astonishing.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Feb 26, 2024
  • Very professional and well priced

    Very professional and well priced. The team at ASDA Llandudno are 5* people. The optician Tahir really knows his subject and gets on with the job in hand. Highly recommended.

    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Feb 25, 2024
  • I always attend Asda Opticians…

    I always attend Asda Opticians Kingswood in Hull.....Always 5* treatment!Staff are so friendly and helpful!Would recommend to family and friends!5* All the way!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 14, 2024
  • Polite

    Polite, friendly staff & value for money on my new glasses. Will recommend to family & friends.

    Sentiment
    • Positive
    Content
    • Price and Value
    Jan 27, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Opticians Asda  based on online reviews collected from Trustpilot. The analysis helps Retail Manager, Optometrist, Customer Service Trainer, Marketing Analyst, Business Strategist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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