Fever App Reviews: Mixed Experiences with Events and Customer Service
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Fever App Reviews: Mixed Experiences with Events and Customer Service

The reviews for the Fever app reveal a mix of user experiences, with many praising the ease of use and unique event offerings, such as candlelight concerts. Positive feedback highlights beautiful performances and friendly staff. However, numerous complaints focus on poor customer service, unexpected ticket cancellations, and issues with accessing tickets. Users express frustration over late entry to events and lack of communication regarding changes. While some customers recommend the app for its event variety, others warn against its reliability and customer support, urging potential users to exercise caution. Overall, the Fever app has potential but needs to improve its customer service and communication to enhance user satisfaction.

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  • Event Planners
  • Marketing Professionals
  • Customer Service Managers
  • App Developers
  • Business Analysts

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Custom Date - Dec 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • my first of many candlelight concerts to come! thank you for the unique and beautiful evening.

    Sentiment
    • Positive
    Content
    • Unique Event Offerings
    Nov 16, 2024

  • love the candlelight concerts! so beautiful and organized well. easy parking and great audience vibe

    Sentiment
    • Positive
    Content
    • Unique Event Offerings
    Nov 11, 2024

  • Fever changed by ticket and venue. And cancelled one of my tickets no notice given. Total change of plans and venue for wife's birthday.

    Sentiment
    • Negative
    Content
    • Ticket Cancellation Problems
    Nov 10, 2024

  • The event was nice and relaxing. Pumpkin themes were awesome. Family had a great time.

    Sentiment
    • Positive
    Content
    • Event Experience Quality
    Nov 09, 2024

  • App is fine to use but the customer service I received was spectacular, so I recommend downloading purely for that, if you run into an issue it'll get solved so quickly.

    Sentiment
    • Positive
    Content
    • Customer Service Issues
    Nov 07, 2024

  • Easy to use. Unique experiences. Friendly staff.

    Sentiment
    • Positive
    Content
    • User Experience with App
    Nov 06, 2024
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Fever: Local Events & Tickets based on online reviews collected from Google Play. The analysis helps Event Planners, Marketing Professionals, Customer Service Managers, App Developers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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