Mixed Reviews for Eventim App
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Mixed Reviews for Eventim App

The reviews for the Eventim app are mostly negative, with users experiencing issues such as login problems, verification failures, and inability to access tickets. Many users complain about the poor customer service and outdated design of the app. Some also criticize the high shipping costs and the requirement to print out tickets. Despite these issues, some users find the app perfect and reliable. Overall, the app needs improvement in terms of functionality and user experience.

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  • App Developers
  • Marketing Managers
  • Customer Service Executives
  • Business Analysts

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Custom Date - Jul 26, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Even though the tickets are shown in the app, you still have to print them out to be admitted to the venue. This makes the app absolutely pointless... Paper tickets in the year 2024? Got a lot of catch-up to do

    Sentiment
    • Negative
    Content
    • Ticket Printing
    Jan 15, 2024

  • Easy trusted App for concert lovers

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 04, 2024

  • I installed the app so I can understand when I'll recieve a ticket I bought for November but loging in doesn't work. Apart from being a big marketing banner, the app is not very helpful.

    Sentiment
    • Negative
    Content
    • App Functionality
    Sep 26, 2023

  • Fansale ist eine absolute Abzocke. 10% GebĂźhren sind totaler Schwachsinn. Vor allem dann noch verbieten die Tickets 10% teurer zu verkaufen um als Fan seine eigene Kosten zu decken.. zudem noch die teuersten Tickets in komplett Tickets..

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 02, 2023

  • muell & abzocke. spart euch eure copy paste antwort. ehrlise! get a new job and a life.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 09, 2023

  • One of the worst ticketing platforms and apps I've used. Cannot properly download tickets on the app. Bad customer service and inability to provide tickets on time from the app despite purchase and multiple emails to the company.

    Sentiment
    • Negative
    Content
    • App Functionality
    Oct 03, 2022
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Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for EVENTIM DE: Tickets for Events - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Event Planners, App Developers, Marketing Managers, Customer Service Executives, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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