Mixed Reviews of Booking.com: Hotels & Travel App
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    • Hotel Managers
    • Travel Agents
    • App Developers
    • Marketing Professionals
    • Customer Service Managers
Mixed Reviews of Booking.com: Hotels & Travel App

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Booking.com: Hotels & Travel app receives mixed reviews on Google Play. Users appreciate the ease of use and practicality but express concerns about reservation issues, cancellations, and pricing discrepancies. Some users encountered problems with hotel bookings and felt left without proper assistance. Despite this, many find the app convenient for quick and hassle-free hotel reservations, praising its functionality and reliability.

Source: Google Play Reviews of Booking.com: Hotels & Travel

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Customer Feedback Analysis of Booking.com: Hotels & Travel

Dive into the mixed reviews of Booking.com app with our analysis on usability, service, reliability, and pricing.

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Custom Date - Mar 06, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Son unos estafadores hicimos una reserva se lo cobraron y a la hora de llegar al hotel la reserva había sido cancelada no hay derecho a dejar a nadie sin vacaciones y no dan ninguna solución solo un mero trámite y nada a esperar y buscarte la vida

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 06, 2024

  • todo bien, quisiera saber si al hacer reserva de vuelo te asignan el asiento ? gracias

    Sentiment
    • None
    Content
    • Booking Experience
    Aug 06, 2024

  • Buenas aplicación sencilla y de gran utilidad al reservar y cancelar las estancias en los hoteles elegidos 👍🏼

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 06, 2024

  • Es muy práctico reservar a través de Booking

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 06, 2024

  • Me es muy útil y fácil de usar.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Aug 06, 2024

  • Muy buena, tuve buenas experiencias

    Sentiment
    • Positive
    Content
    • Booking Experience
    Aug 06, 2024
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Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Booking.com: Hotels & Travel based on online reviews collected from Google Play. The analysis helps Hotel Managers, Travel Agents, App Developers, Marketing Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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