Mixed Feedback on Booking.com - Ease of Booking but Issues with Billing and Customer Service
  • 86 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights: Booking.com Customer Feedback Report

Mixed Feedback on Booking.com - Ease of Booking but Issues with Billing and Customer Service

Mixed feedback on Booking.com - travelers appreciate the ease of finding accommodations and good prices but report issues with billing, cancellations, and customer service. Positive comments highlight clean properties, friendly staff, and convenient locations. Some users experienced fraudulent charges, abrupt cancellations, and unhelpful customer service. While many praise the app for its user-friendly interface and competitive prices, others warn of misleading pricing tactics and lack of accountability in case of problems.

Best for
  • Travel Industry Analysts
  • Hotel and Property Managers
  • Customer Service Managers
  • Digital Marketing Professionals
  • UX/UI Designers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Oct 25, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Los mejores precios

    Nos sali贸 mejor la reserva en la app que llamar directo al hotel

    Sentiment
    • Positive
    Content
    • Hotel Booking Experience
    Aug 05, 2024
  • Mi experiencia !!

    Excelente lugar para iniciar una aventura y conocer parte de la ciudad de Guadalajara. El trato muy humano y servicial. Muy cercano al Templo Expiatorio y una buena caminata al centro para conocer Catedral !!

    Sentiment
    • Positive
    Content
    • Location and Safety
    Aug 03, 2024
  • Pésima atención al cliente

    No pongo cero estrellas simplemente porque no es posible pero su atenci贸n al cliente funciona en bucle, me realizaron un cobro que ya se ve reflejado en mi tarjeta y no me pueden dar resoluci贸n para brindarme informaci贸n acerca de mi vuelo no he recibido NIP ni n煤mero de reservaci贸n

    Sentiment
    • Negative
    Content
    • Payment and Refund Issues
    Aug 03, 2024
  • Mi estancia

    Es un hermos铆simo lugar para pasar una bella estancia en Nashville con muchos detalles en la decoraci贸n y en Atenci贸n s煤per recomendable 馃榾

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
    Jul 31, 2024
  • Llama couple

    Excelente host, super easy to contact
    Great location, nice apartment that comes with a welcoming gift

    Sentiment
    • Positive
    Content
    • Positive Host and Staff Interactions
    Jul 22, 2024
  • Excelente atención

    Muy c贸modas habitaciones, se descansa muy bien y la atenci贸n del personal es muy amable y eficaz !! S煤per recomendable la est谩ncia en este hotel

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
    Jul 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
46 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Insightful Booking.com Customer Feedback Analysis Report
    App Store Reviews 79
  2. Unlock Insights with Our Booking.com Feedback Analysis
    App Store Reviews 79
  3. Unveil Insights with BetterMe Health Coaching App Review Summary
    App Store Reviews 83
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Booking.com - Ofertas de viaje based on online reviews collected from App Store. The analysis helps Travel Industry Analysts, Hotel and Property Managers, Customer Service Managers, Digital Marketing Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.