Mixed Reviews for After55.com: Ease of Use vs. Communication Frustrations
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Mixed Reviews for After55.com: Ease of Use vs. Communication Frustrations

After55.com receives mixed reviews from users, with some praising its ease of use and helpful staff, while others criticize its lack of responses and inaccurate rental rates. Users appreciate the variety of senior housing options but express frustration with communication issues and website changes. The platform is commended for expanding housing choices, but concerns about customer service and inaccuracies persist.

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  • Real Estate Developers
  • Customer Service Strategists
  • Market Researchers
  • Digital Platform Analysts

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Never have anything available for 55+…

    Never have anything available for 55+ been looking for the past 4 years.

    Sentiment
    • Negative
    Content
    • Housing Search Experience
    Mar 26, 2022
  • Thank you for helping us seniors find…

    Thank you for helping us seniors find an affordable place to live

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 25, 2018
  • STAFF WAS HELPFUL,BUILDING CLEAN AREA…

    STAFF WAS HELPFUL,BUILDING CLEAN AREA EXCELLENT..PLEASE PUT ME ON THE WAITING LIST. THANK YOU

    Sentiment
    • Positive
    Content
    • Waiting List Frustrations
    Mar 24, 2018
  • I would have like to seen more listings…

    I would have like to seen more listings for Henderson Nevada for 55+ communities.Thank you.

    Sentiment
    • Positive
    Content
    • Information Accuracy
    Mar 24, 2018
  • Looks great

    Looks great, does any come finished .

    Sentiment
    • Positive
    Content
    • Website Usability
    Mar 24, 2018
  • Moving to Florida

    I would recommend this company at any time pictures are great responses are great housings are beautiful.

    Sentiment
    • Positive
    Content
    • Senior Living Satisfaction
    Mar 16, 2018
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Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for After55.com  based on online reviews collected from Trustpilot. The analysis helps Senior Living Facility Managers, Real Estate Developers, Customer Service Strategists, Market Researchers, Digital Platform Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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