Opentip.com receives mixed reviews with customers praising fast shipping, quality products, and good customer service, but others complain about inaccurate item descriptions, slow shipping, and unhelpful communication. Despite some positive experiences, issues with order accuracy, delays, and customer service responsiveness are highlighted. The company's communication, shipping times, and product descriptions are areas for improvement.
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I ordered solar lights for two 6x6 post caps at the end of the driveway. They shipped really quickly and were packaged well. Shipping was a little on the high side but with the discounted price of the lights it was justifiable. The lights work well and look great! Thanks!
They did not ship all of the items. When trying to get customer service or issue resolved they have been asking for impossible request such as pictures of the item that never arrived in the package it came in. After a week of the impossible request and me trying to continue to express the issues with not getting the items I purchased, I was told that they would help me when i came clean and told them the truth, implying that I was lying about receiving the items! I have attempted to reach management, which is impossible. They are either not at work or on the phone and refuse to allow me to hold. Cant get the items nor can I get a refund. Getting your items is like the lottery.
I purchased four (4) sweaters jackets they fit well and quality is excellent.
I've placed several orders with OpenTip. Although their site is a bit all over the place and their email responses can be a bit delayed â they've always been helpful and accommodating.I'll continue to work with them.
Lock was perfect fit, easy install.
easy to use website fast service
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