1040.com receives mixed reviews with users praising the ease of use, affordability, and guidance provided, but some express dissatisfaction with hidden costs, rejections, and lack of personal assistance. Overall, the platform is commended for simplifying the tax filing process, though improvements in email support and transparency on pricing are suggested.
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They claimed it was free to file, however it was not. False advertisement!!
Sentiment
None
Content
Free Filing Misunderstanding
Apr 25, 2024
You should say Adjusted gross income
You should say Adjusted gross income at least one instead of AGI because it wasn't easy to find without google searching. Not very beginner friendly besides that it was ok.
Sentiment
Positive
Content
User Interface
Apr 25, 2024
Very great program for e- filing taxes
Very great program for e- filing taxes! Guided through all parts of tax forms in a simple easy to understand format. Really impressed with this process.
Sentiment
Positive
Content
Ease of Use
Apr 24, 2024
my experience was awesome
my experience was great. this site tells you what to do step by step and that saves me a lot of time. i appreciate you. thank you
Sentiment
Positive
Content
Ease of Use
Apr 22, 2024
SUPPORT FROM THE YOU THROUGH EMAIL
FRIENDLY INTERACTIVE SOFTWARE !HOWEVER YOUR EMAIL SUPPORT NEEDS IMPROVING
Sentiment
Positive
Content
Customer Support
Apr 20, 2024
Low cost
Low cost, but you must be very detailed in the process or it does not complete easily.I will continue using 1040.com going forward.
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This page displays purchase options and a preview of the customer feedback analysis report for 1040.com based on online reviews collected from Trustpilot. The analysis helps Tax Preparers, Financial Analysts, Customer Experience Managers, Digital Marketers, Product Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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