Migros App Frustrates Customers with Technical Issues and Delivery Problems
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Migros App Frustrates Customers with Technical Issues and Delivery Problems

Customers express frustration with the Migros app due to technical issues, delivery problems, and lack of customer service. Many users complain about the app's constant need for updates, accessibility issues, and the inability to use bonus points. They also highlight issues with order cancellations, delayed deliveries, and missing items. The lack of responsiveness from live support and in-store discounts not applying add to their dissatisfaction.

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  • E-Commerce Specialists
  • Customer Experience Analysts
  • App Developers
  • Marketing Professionals

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Sipariş

    Getiren personeliniz çok iyiydi tebrikler 🙏

    Sentiment
    • Positive
    Content
    • Delivery Time
    Apr 21, 2024
  • Mükemmel

    Malışverş

    Sentiment
    • Positive
    Content
    • Product Availability and Quality
    Apr 21, 2024
  • Süper

    İyi ki varsın Migros

    Sentiment
    • Positive
    Content
    • Product Availability and Quality
    Apr 20, 2024
  • Canlı yardım

    Canlı yardıma bağlanamıyoruz çok kötü sistem çok yavaşlar

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Apr 20, 2024
  • Kaliteli bir Migros bırakıyorum buraya

    Çok güzel bir onlayn sitesi

    Sentiment
    • Positive
    Content
    • User Interface and Navigation
    Apr 19, 2024
  • Kötü

    Siparişimi kuponu kallanmamam için iptal etmedilerrrrr

    Sentiment
    • Negative
    Content
    • Payment Problems
    Apr 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Migros - Market & Yemek based on online reviews collected from App Store. The analysis helps Retail Managers, E-Commerce Specialists, Customer Experience Analysts, App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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