Mooney App: pagamenti digitali User Reviews - Critical Issues & Service Problems
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Mooney App: pagamenti digitali User Reviews - Critical Issues & Service Problems

Mooney App: pagamenti digitali is facing significant issues according to user reviews. Users report problems with card activation, security concerns, unresponsive customer service, and technical glitches hindering transactions. Complaints include blocked cards, delayed support, inability to make payments or transfers, and unsatisfactory service. Additionally, the absence of key features like compatibility with Apple Pay and difficulties in performing basic functions like adding beneficiaries or using special characters in transactions contribute to user dissatisfaction.

Best for
  • Digital Finance Analysts
  • Customer Experience Managers
  • Product Managers in Fintech
  • Digital Payment Solutions Developers
  • Fintech Consultants

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • -1

    Carta nuova ho caricato 20€ non riesco a attivare carta all’ assistenza mi hanno detto deserta password e metti il nuovo codice carta macchĂ© niente da fare non so forse ritiro i 20 euro e mi tengo Postepay

    Sentiment
    • Negative
    Content
    • Card Activation Issues
    Mar 11, 2024
  • .

    L’app dopo essere stata chiusa alla sua ulteriore riapertura continua a richiedere le credenziali anche dopo aver selezionato il tasto “ricordami”

    Sentiment
    • Positive
    Content
    • App Functionality Bugs
    Mar 10, 2024
  • Che delusione

    App di truffatori,dopo che ho chiamato mille volte l’assistenza per la chiusura carta mi ripetevano sempre le stesse cose, app di truffatori e di denaro

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Mar 07, 2024
  • Bonifico con carta Mooney

    Un bonifico ci mette 4 o 5 giorni in Italia ,
    molto male non risponde nessuno al telefono.

    Sentiment
    • Negative
    Content
    • Delayed Transactions
    Mar 04, 2024
  • No Wallet

    Do 3 stelle perchĂ© non capisco come mai lĂ  si puĂČ usare solo su Google play ancora nulla su iPhone quindi penso di non utilizzarla piĂč entro la fine della promozione

    Sentiment
    • None
    Content
    • Unsupported Features
    Mar 03, 2024
  • Impossibile lavorare con mooney

    Buona sera, Nn sono per niente soddisfatto di Mooney anzi ho solo problemi nel ricaricare lĂ  carte e nell' usare la carta

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Feb 21, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Mooney App: pagamenti digitali based on online reviews collected from App Store. The analysis helps Digital Finance Analysts, Customer Experience Managers, Product Managers in Fintech, Digital Payment Solutions Developers, Fintech Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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