myBOQ App Review: User Feedback Highlights Strengths and Weaknesses
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Explore User Perspectives: myBOQ App Review Report

myBOQ App Review: User Feedback Highlights Strengths and Weaknesses

The myBOQ app receives mixed feedback from users, highlighting both strengths and significant weaknesses. Users appreciate its ease of use and competitive interest rates, but express frustration with frequent glitches, such as keyboard failures and transaction issues. Many reviews critique the app for lacking essential features like scheduling BPAY payments and providing access to accounts via PC. Some customers report problems with customer support, while others mention the app’s limitations compared to competitors. Overall, while the app fulfills basic needs, considerable improvements are necessary to elevate user satisfaction and enhance functionality.

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  • Product Managers
  • Customer Experience Analysts
  • Banking Professionals
  • Digital Marketing Specialists

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bad

    The app has constant issues making you entirely unable to access your account. No two factor authentication and weak security as well

    Sentiment
    • Negative
    Content
    • Security Concerns
    Jun 30, 2024
  • Good app

    One of the best banks for interest rate on savings. Reasonable app does what it needs towithout being too complicated

    Sentiment
    • Positive
    Content
    • Interest Rate Satisfaction
    Jun 21, 2024
  • Doesn’t work often

    This app is not user friendly
    It doesn’t work after a few days
    Pain to re install

    Sentiment
    • Negative
    Content
    • User Interface Concerns
    Jun 18, 2024
  • It’s a good app

    Good app that does everything I need, easy to login, nonissues 🙏🙏

    Sentiment
    • Positive
    Content
    • App Functionality Bugs
    Jun 04, 2024
  • Good for now

    The functionality that the offers it does really well.
    As a complete app, there def features missing that I hope come in the future.

    Sentiment
    • Positive
    Content
    • App Usability Issues
    May 18, 2024
  • Inadequate data showing

    Would give it 5 stars if it also incudes past balances against each and every debit/credit transaction

    Sentiment
    • Positive
    Content
    • App Usability Issues
    May 14, 2024
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for myBOQ based on online reviews collected from App Store. The analysis helps Mobile Application Developers, Product Managers, Customer Experience Analysts, Banking Professionals, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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