Resy app users express frustration with various issues such as map not showing restaurants, cancellations due to bot detection, poor user interface, difficulty in making reservations, and lack of filtering options. Bots booking reservations, inability to log in or create new accounts, and glitches are also mentioned. Users compare Resy unfavorably with OpenTable and express disappointment with recent app updates. The app is criticized for limited search capabilities, lack of information on restaurants, and scrambled display on iPad. Overall, users find Resy's app experience lacking and prefer alternative options.
Source: App Store Reviews of ResyStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Discover insights from user feedback on the Resy app, highlighting functionality issues, bots, and UI problems.
I wish there were a way to add a screenshot
Itâs all scrambled on the iPad app.
The keyboard covers the dates etc. They run on top of each other
I deleted it and downloaded again- no use
This app is not good. Not user friendly, also not synced with the Resy website.
Why canât you create a decent app in 2023? The association with Amex fine dining makes it sound that the service is impeccable, but you need to go to the website or call Amex.
It doesnât show anything in the map within the app even though there are a lot of restaurants when searched online on the Resy website
The app is generally pretty good, but I should be able to filter the map to locations saved on my Hit List. Itâs also not super clear which locations are part of Global Dining Access, even if thereâs nothing available for when Iâm looking for, I wish I could see all of the participating restaurants in my area.
Constantly has glitches. Sometimes it doesnât allow you to search by area. It always resets the moment you move to a different area. Shocked by how poor of an app this is.
This app is rubbish as it doesnât allow users to book reservations within 2.5 hours window. Sometimes I just want to book a reservation for dinner and a bar for drink after dinner but it wonât allow you to do so. At least it should tell you what time interval is allowed if two reservations is too close.
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