Critical Feedback Analysis for Dotcare: Technical Glitches, Usability Problems, and Service Dissatisfaction
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  • Who is this report for?
    • Healthcare Consultants
    • Mobile App Developers
    • UX/UI Designers
    • Healthcare Service Managers
    • Digital Transformation Specialists
Critical Feedback Analysis for Dotcare: Technical Glitches, Usability Problems, and Service Dissatisfaction

Uncover Insights with Dotcare Feedback Analysis Report

The reviews for Dotcare for Health & Lifestyle highlight various issues such as technical glitches, usability problems, inconsistent appointment scheduling, and dissatisfaction with medical services. Users express frustration with the app's functionality, including errors during language selection, inability to book appointments, and poor user interface design. Additionally, there are complaints about inaccurate doctor listings, lack of appointment logs, and unhelpful customer service. Some reviewers criticize the removal of clinic reservations in a recent update. Overall, the app faces significant challenges related to performance, user experience, and service quality.

Source: App Store Reviews of Dotcare for Health & Lifestyle

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Customer Feedback Analysis of Dotcare for Health & Lifestyle

Explore our Dotcare Feedback Analysis Report detailing technical, usability issues and service dissatisfaction for improvement.

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Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Dotcare team

    بفضل الله هيكون افضل برنامج healthcare فى الشرق الاوسط كله و لينا الشرف اننا من الفريق العظيم ده.

    Sentiment
    • Positive
    Content
    • Medical Consultation Feedback
    Jun 23, 2022
  • Ui

    Ui with new update feeling bad to eyes
    Some icons big others small
    horizontal Scroll didn’t match flow direction

    Sentiment
    • Positive
    Content
    • User Interface
    Sep 20, 2021
  • محتاج مراجعه

    اسماء الدكاتره بتظهر متأخر جدا في فرع المعادي …مش قبلها بساعتين زي ما مكتوب

    Sentiment
    • Negative
    Content
    • Doctor Information Delay
    Jul 03, 2021
  • Not working well

    When i downloaded it to get number, it didnot work i always get system error

    Sentiment
    • Negative
    Content
    • App Performance
    Jun 13, 2021
  • سئ جدا

    غير مفيد بالمرة بعد ما احجز يتصلوا يغيروا المواعيد ولازم تاكيد من التليفون

    Sentiment
    • Negative
    Content
    • Service Complaints
    Dec 19, 2019
  • التطبيق لا فائدة منه

    المواعيد على البرنامج مختلفة عن مواعيد المستشفى ولا يقوم احد من خدمة العملاء بالاتصال بك كما يقول البرنامج

    Sentiment
    • Negative
    Content
    • Application Functionality
    Jul 28, 2018
  • See All Reviews
Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Dotcare for Health & Lifestyle based on online reviews collected from App Store. The analysis helps Healthcare Consultants, Mobile App Developers, UX/UI Designers, Healthcare Service Managers, Digital Transformation Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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