Critical Feedback Analysis for Dotcare: Technical Glitches, Usability Problems, and Service Dissatisfaction
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Critical Feedback Analysis for Dotcare: Technical Glitches, Usability Problems, and Service Dissatisfaction

The reviews for Dotcare for Health & Lifestyle highlight various issues such as technical glitches, usability problems, inconsistent appointment scheduling, and dissatisfaction with medical services. Users express frustration with the app's functionality, including errors during language selection, inability to book appointments, and poor user interface design. Additionally, there are complaints about inaccurate doctor listings, lack of appointment logs, and unhelpful customer service. Some reviewers criticize the removal of clinic reservations in a recent update. Overall, the app faces significant challenges related to performance, user experience, and service quality.

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  • Mobile App Developers
  • UX/UI Designers
  • Healthcare Service Managers
  • Digital Transformation Specialists

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Custom Date - Jul 18, 2024
Featured Content
  • Dotcare team

    بفضل الله هيكون افضل برنامج healthcare فى الشرق الاوسط كله و لينا الشرف اننا من الفريق العظيم ده.

    • Positive
    • Medical Consultation Feedback
    Jun 23, 2022
  • Ui

    Ui with new update feeling bad to eyes
    Some icons big others small
    horizontal Scroll didn’t match flow direction

    • Positive
    • User Interface
    Sep 20, 2021
  • محتاج مراجعه

    اسماء الدكاتره بتظهر متأخر جدا في فرع المعادي …مش قبلها بساعتين زي ما مكتوب

    • Negative
    • Doctor Information Delay
    Jul 03, 2021
  • Not working well

    When i downloaded it to get number, it didnot work i always get system error

    • Negative
    • App Performance
    Jun 13, 2021
  • سئ جدا

    غير مفيد بالمرة بعد ما احجز يتصلوا يغيروا المواعيد ولازم تاكيد من التليفون

    • Negative
    • Service Complaints
    Dec 19, 2019
  • التطبيق لا فائدة منه

    المواعيد على البرنامج مختلفة عن مواعيد المستشفى ولا يقوم احد من خدمة العملاء بالاتصال بك كما يقول البرنامج

    • Negative
    • Application Functionality
    Jul 28, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Dotcare for Health & Lifestyle based on online reviews collected from App Store. The analysis helps Healthcare Consultants, Mobile App Developers, UX/UI Designers, Healthcare Service Managers, Digital Transformation Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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