Mixed Reviews for EasyPark App: Simplicity Appreciated but Payment Accuracy Criticized
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Mixed Reviews for EasyPark App: Simplicity Appreciated but Payment Accuracy Criticized

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Mixed reviews for EasyPark - Parking made easy app. Users appreciate the simplicity and convenience but criticize issues with payment accuracy, lack of coverage in certain areas, and technical glitches. Some users reported double charges, difficulties in verifying phone numbers, and a cumbersome registration process. Suggestions include improving coverage in specific countries, adding a dark theme, and addressing usability issues. Overall, the app receives praise for its concept and ease of use but needs enhancements in payment accuracy, technical performance, and user experience.

Source: Google Play Reviews of EasyPark - Parking made easy

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Customer Feedback Analysis of EasyPark - Parking made easy

In-depth analysis of EasyPark app customer feedback: Discover insights on usability, payment issues, and more.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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  • We haven't been in Iceland for almost a year yet we've been charged twice by EasyPark in the last month.

    Sentiment
    • Negative
    Content
    • Payment and Charges
    Jul 10, 2024

  • Parking made hard. 3 cards all rejected. Let's be honest. Horrible experience. Never again.

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Jul 10, 2024

  • Broken. Parking zones are not updated. The app allows you to pay for parking in an area where there it is no longer allowed.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jul 09, 2024

  • Can't login to the app. SMS isn't sent and permission errors when trying to login via website.

    Sentiment
    • Negative
    Content
    • Login Difficulties
    Jul 09, 2024

  • Useless. You type your credit card details. Then choose location, time, name, etc. at the very end it asks for your fiscal number, refuses to accept different country and you have wasted your time.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jul 05, 2024

  • Hader det nye UI med 1000 soles styrke!

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Jul 05, 2024
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Sentiment Analysis (limited preview)
-6 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for EasyPark - Parking made easy based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Service Executives, Mobile App Developers, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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