Mixed Reviews for Practo - Consult Doctor Online App
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Mixed Reviews for Practo - Consult Doctor Online App

Unlock Insights: Practo App Customer Feedback Analysis

Mixed reviews for Practo - Consult Doctor Online app. Users appreciate the convenience of online consultations but complain about technical issues, unprofessional service, and billing problems. Some users highlight the helpfulness during COVID-19, while others criticize doctor selection, communication, and app functionality.

Source: App Store Reviews of Practo - Consult Doctor Online

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Customer Feedback Analysis of Practo - Consult Doctor Online

Explore our in-depth analysis of customer feedback on Practo - Consult Doctor Online app, including key issues and praises.

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Custom Date - Dec 26, 2024
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  • Not getting otp code

    Tried to sign for several time in last three days but still didn’t get any OTP or Call from Practo

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 26, 2023
  • So buggy!

    The app never works. Always "Something went wrong". Google pay option is stuck indefinitely.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 13, 2022
  • Very Helpful

    one issue- when I clicked on notification, the message window kept loading and fell in a loop.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Apr 05, 2022
  • Calling feature not work

    Call features not always work ..it’s frustrating when you are not able to talk to doctor

    Sentiment
    • Positive
    Content
    • Technical Issues
    Jun 28, 2021
  • Covid relief

    Practo has really helped in covid times to set up appointment with doctors.
    Much thankful

    Sentiment
    • Positive
    Content
    • Consultation Efficiency
    Apr 16, 2021
  • App shuts down in few seconds

    I have downloaded the app few mins back,each time i open it ,it shuts down in few seconds

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jan 12, 2021
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Sentiment Analysis (limited preview)
-57 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Practo - Consult Doctor Online based on online reviews collected from App Store. The analysis helps Digital Marketers, App Developers, Healthcare Consultants, Customer Experience Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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