Critical Feedback on 土銀行動銀行 App
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Uncover Insights from 土銀行動銀行 App Feedback Analysis

Critical Feedback on 土銀行動銀行 App

The reviews for 土銀行動銀行 highlight various issues including login problems, app crashing, slow performance, limited functionality, and difficulties in transferring funds. Users express frustration over the app's unreliability, lack of notifications for transactions, and overall poor user experience. Many customers compare it unfavorably to other banks' online banking services, citing the app's outdated interface and frequent technical glitches.

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  • Product Managers
  • UI/UX Designers
  • Mobile App Developers
  • Customer Service Managers
  • Banking Professionals

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Custom Date - Jul 18, 2024
Featured Content
  • 真的很爛,莫名其妙不能使用


    • Negative
    • App Stability
    Jun 04, 2024
  • 網銀app

    其他家網銀的app要匯出歷史交易明細到email都淺顯易懂 就唯獨土銀的app 在查詢交易明細底下還用紅字註明可以申請歷史交易明細 結果在app內 找不到這個功能就是找不到 打電話到客服問 也是請我到app做申請 啊問題就是app內沒「申請歷史交易紀錄」的功能 是要我怎麽從app內匯出到email

    • Negative
    • Functionality Request
    Feb 10, 2024
  • 跨行轉帳一次限額10000元

    結果輸入10000元 要轉帳
    系統出現轉帳失敗 因為金額超過
    真的很瞎耶 有夠爛👎

    • Negative
    • Transaction Problem
    Feb 03, 2024
  • Debit金融卡刷卡消費或帳戶存提。



    • Negative
    • Notification Feature
    Jan 18, 2024
  • 轉帳功能一直卡根本不能轉


    • Negative
    • App Stability
    Jan 09, 2024
  • 約定帳戶的選單名稱


    • Positive
    • User Interface Design
    Jan 09, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-86 Net Promoter
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for 土銀行動銀行 based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Mobile App Developers, Customer Service Managers, Banking Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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