Critical Feedback on 土銀行動銀行 App
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Critical Feedback on 土銀行動銀行 App

The reviews for 土銀行動銀行 highlight various issues including login problems, app crashing, slow performance, limited functionality, and difficulties in transferring funds. Users express frustration over the app's unreliability, lack of notifications for transactions, and overall poor user experience. Many customers compare it unfavorably to other banks' online banking services, citing the app's outdated interface and frequent technical glitches.

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  • UI/UX Designers
  • Mobile App Developers
  • Customer Service Managers
  • Banking Professionals

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 真的很爛，莫名其妙不能使用

    突然說什麼手機不安全無法使用，我真的不懂😨又沒越獄，其他金融軟體都能正常使用就土地銀行不行，算了改申請其他銀行存款使用好了

    Sentiment
    • Negative
    Content
    • App Stability
    Jun 04, 2024
  • 網銀app

    其他家網銀的app要匯出歷史交易明細到email都淺顯易懂 就唯獨土銀的app 在查詢交易明細底下還用紅字註明可以申請歷史交易明細 結果在app內 找不到這個功能就是找不到 打電話到客服問 也是請我到app做申請 啊問題就是app內沒「申請歷史交易紀錄」的功能 是要我怎麽從app內匯出到email

    Sentiment
    • Negative
    Content
    • Functionality Request
    Feb 10, 2024
  • 爛

    跨行轉帳一次限額10000元
    當日可轉帳限額也顯示還有30000元可以轉

    結果輸入10000元 要轉帳
    系統出現轉帳失敗 因為金額超過
    試了好幾次都這樣
    真的很瞎耶 有夠爛👎
    爛透了

    Sentiment
    • Negative
    Content
    • Transaction Problem
    Feb 03, 2024
  • Debit金融卡刷卡消費或帳戶存提。

    Debit金融卡「刷卡消費」或是活期存款帳戶「存提」之後是否會在line官方帳號為通知？

    Debit金融卡不能在台北榮總門診或國軍福利社刷卡付款（信用卡可以為之。）

    Sentiment
    • Negative
    Content
    • Notification Feature
    Jan 18, 2024
  • 轉帳功能一直卡根本不能轉

    今天本來要把銀行的錢轉出來到證券戶，結果一直卡在轉帳功能（一直跑圓圈圈），我心情真的是洗三溫暖，重新下載網銀、網路5G、Wi-if滿格，還在給我卡圈圈，真的快瘋了，交割款項交不出，是要害死我嗎
    我頭一次留評論就獻給你們了

    Sentiment
    • Negative
    Content
    • App Stability
    Jan 09, 2024
  • 約定帳戶的選單名稱

    約定帳戶的選單名稱後面，建議和非約定一樣，可以設定帳號別名，以免轉帳錯誤的問題。

    Sentiment
    • Positive
    Content
    • User Interface Design
    Jan 09, 2024
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Sentiment Analysis (of 30 reviews)
-86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for 土銀行動銀行 based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Mobile App Developers, Customer Service Managers, Banking Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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