Challenges and Frustrations with Land Bank Corporate Online Banking App
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Challenges and Frustrations with Land Bank Corporate Online Banking App

Users of the Land Bank Corporate Online Banking app are facing various issues such as login problems, complex settings, limited functionality, and persistent update prompts. The app is often described as unreliable, with frequent crashes and an outdated interface. Customers express frustration over the lack of usability and the inconvenience of having to use a computer for certain transactions. Despite some positive feedback on security and effort put into the app, overall user experience is severely impacted by technical glitches and lack of user-friendly features.

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  • Mobile App Developers
  • User Experience Designers
  • Digital Transformation Specialists
  • Customer Service Managers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 每次登錄都要變更一次信箱

    真的有夠煩
    每次登錄一次都要重新輸入變更信箱！
    最近還找不到傳遞參數！
    完全進不去！有夠雷！

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Jun 19, 2022
  • 簽章一直閃退

    到了簽章的時候密碼輸入完成然後就閃退
    每次都這樣
    沒有人在處理優化程序嗎

    返還電腦操作還怪我未正常登出，還要等5分鐘！？

    Sentiment
    • Negative
    Content
    • App Stability
    Mar 08, 2022
  • 使用過最差的網銀app

    操作介面及內容非常陽春、
    只要內容打錯一次/只能選一次期間，就要重新再開啟才能使用

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 09, 2021
  • App過舊

    請更新app, iOS 14.4會跳出app過舊要求更新，但沒有。請更新程式以方便後續手機使用，謝謝

    Sentiment
    • Positive
    Content
    • Update Requests
    Mar 04, 2021
  • 找不到

    找不到app更新！登出時又一直叫我更新，且更新頁面也關不掉!

    Sentiment
    • Negative
    Content
    • Update Requests
    Jan 25, 2021
  • 不錯用

    以企網銀app來說算好用，感覺得到用心

    Sentiment
    • Positive
    Content
    • User Interface Experience
    Jan 04, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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