TFI Live App Review Summary: Inaccurate Info, Phantom Buses, Poor Usability
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TFI Live Feedback Report: Unveil User Insights & Improve Services

TFI Live App Review Summary: Inaccurate Info, Phantom Buses, Poor Usability

Users express frustration with the TFI Live app, citing inaccurate information, phantom buses, poor usability, and unreliability. Many reviewers highlight the app's failure to provide real-time updates, causing them to miss buses frequently. Complaints range from missing bus services to complex UI/UX and disappearing buses. Overall, users find the app unreliable, uninformative, and not user-friendly, leading to a lack of trust in its data and functionality.

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Custom Date - Apr 14, 2024
Featured Content
  • app not giving correct information was looking to leave stop 744 for Abbey St and continuously showd at 13.55 next h1 bus at 14.44

    • Negative
    • Data Input Issues
    Feb 19, 2024
  • busses are never on time like the app shows

    • Negative
    • Bus Arrival Reliability
    Feb 15, 2024
  • works as intended. sometimes it's very tedious to select the corect stop on the map.

    • None
    • Usability Problems
    Feb 12, 2024
  • Needs to improve and be more reliable for people on the go to and from places. It's 2024 not 1994. TFI Live.

    • Negative
    • App Accuracy Issues
    Feb 11, 2024
  • Complex UI/UX compared to all old apps.

    • None
    • Usability Problems
    Jan 29, 2024
  • awful interactivity - not intuitive - information not easily retrievable.

    • Negative
    • Usability Problems
    Jan 28, 2024
  • See All Reviews
Sentiment Analysis
-77 Net Promoter
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