Mixed Reviews and Varied Experiences with Cairn Hiking App
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Mixed Reviews and Varied Experiences with Cairn Hiking App

The reviews for Cairn | The Hiking Safety App are mixed, with users praising its tracking features and reassurance for loved ones, but also highlighting issues with functionality, customer support, and billing practices. Some users find it user-friendly for basic tracking needs, while others criticize the lack of trail information and difficulty in use. Despite positive aspects like route navigation and safety alerts, concerns about map downloads, subscription management, and app layout persist. Overall, the app's reliability and effectiveness vary among users, with a need for improvements in customer service and feature enhancements.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • This app never worked in Colorado too little coverage in the mountains with t mobile

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 10, 2023

  • App was hard to load, 4 tries. Now app won't open. Issue with my phone,, latest update cleared all issues.

    Sentiment
    • Positive
    Content
    • App Functionality
    Sep 26, 2020

  • Not working for me. Having problems figuring out how to use it. Not finding it intuitive.

    Sentiment
    • Negative
    Content
    • App Functionality
    Sep 24, 2020

  • Great tracking app when I am out for a run or bike ride. My partner knows where I am and when I am expected home. Much better then other apps we have tried.

    Sentiment
    • Positive
    Content
    • Safety Features
    Sep 16, 2020

  • I was hopeful that the app would allow me to plan a trails trip. I can't seem to add more than 1 point to point trail. I want to be able to customize it to make multiple stops and then download the map.

    Sentiment
    • None
    Content
    • App Functionality
    Aug 09, 2020

  • From other hiking maps I am used to get a list of trails with rating of difficulty when searching an area for some hikes. With this app there is no such feature available, at least I couldn't find it. I think this app could be useful and great if you already know the trails and name if the trails you want to hike. Other than that useless app.

    Sentiment
    • None
    Content
    • Trail Information
    Mar 24, 2020
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cairn | The Hiking Safety App based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UX/UI Designers, Digital Marketers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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