Lens.com Customer Reviews Analysis
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    • Customer Experience Managers
    • Digital Marketing Professionals
    • E-commerce Managers
    • Brand Strategists
Lens.com Customer Reviews Analysis

Lens.com Review Analysis: Insights for Market Leaders

Lens.com receives mixed reviews from customers regarding pricing, rebate process, and shipping. While some customers appreciate the easy reordering process and helpful customer service, others criticize the high fees, slow shipping, and cumbersome rebate system. Issues with prescription validation and delays in tracking information are also highlighted. Despite these challenges, Lens.com stands out for its competitive pricing, quick delivery, and user-friendly website.

Source: Trustpilot Reviews of Lens.com 

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Customer Feedback Analysis of Lens.com 

Insightful analysis of Lens.com customer reviews covering pricing, shipping, service, and more. Essential for market strategists.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Shipping was great!

    Shipping was great!! My order was delivered on time just like they said it would be.

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Apr 25, 2024
  • Easy to order

    Easy to order, good quality and quick service.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 24, 2024
  • Simple resolution

    Emmanuel helped solve the issue I was having with the website.

    Sentiment
    • Positive
    Content
    • Website User Experience
    Apr 24, 2024
  • It's easy to reach on line and the…

    It's easy to reach on line and the instructions are well explained and easy to follow.

    Sentiment
    • Positive
    Content
    • Website User Experience
    Apr 24, 2024
  • Just wanted to order one box but the…

    Just wanted to order one box but the website wouldn't let me. Had to order two.

    Sentiment
    • None
    Content
    • Ordering Experience
    Apr 24, 2024
  • Easy navigation of web site and ordering

    Easy navigation of web site and ordering

    Sentiment
    • Positive
    Content
    • Website User Experience
    Apr 24, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
45 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Lens.com  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Customer Experience Managers, Digital Marketing Professionals, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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