Mixed Reviews: Fast Shipping & Quality Products vs. Delivery Concerns & Refund Issues
  • 78 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights into Ecrater Customer Feedback

Mixed Reviews: Fast Shipping & Quality Products vs. Delivery Concerns & Refund Issues

Ecrater receives mixed reviews ranging from praises for fast shipping, great prices, and excellent products to complaints about non-delivery, unresponsive customer service, and suspicious refund practices. Customers appreciate the convenience, product quality, and prompt shipping. However, some express frustration over delayed deliveries, lack of communication, and perceived scams involving refunds. Overall, Ecrater's performance seems varied, with satisfied customers praising specific sellers' responsiveness and product quality, while dissatisfied customers highlight issues with transparency and customer service.

Best for
  • Market Researchers
  • E-commerce Consultants
  • Customer Experience Managers
  • Online Retailers
  • Digital Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Convenient payment options and prompt…

    Convenient payment options and prompt shipping. Trust this vendor.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Feb 09, 2024
  • Excellent product

    Excellent product, better than expected & delivered on time! Recommend seller & would buy from again!

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 26, 2024
  • Honest seller, great DVD's.

    Honest, fast service good communication DVD and cover look great 👍 definitely recommend.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 12, 2024
  • I've ordered twice from this merchant…

    I've ordered twice from this merchant and was totally satisfied. He answered all my questions regarding his product very satisfactorily. They arrived exactly as stated, in perfect condition, in the time frame stated. I highly recommend this seller. He is honest.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 08, 2024
  • Item never arrived

    Item never arrived. Cost £61.50. Seller said it has been held in customs as it is liquid (perfume). Now unable to contact seller, so guess it is a scam. Seller: desireknives - avoid at all costs !

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 02, 2024
  • My first experience with Ecrater

    My first experience with Ecrater was exceptional. The product was as stated and downloaded without a hitch. Very pleased with the end result.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 01, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. In-Depth OMCgear Customer Feedback Report Available Here
    Trustpilot Reviews 83
  2. Explore MassGenie Customer Feedback Insights
    Trustpilot Reviews 86
  3. Unlock Insights: Sunstatehemp CBD Feedback Report
    Trustpilot Reviews 86
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Ecrater  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, E-commerce Consultants, Customer Experience Managers, Online Retailers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.