Mixed Feedback for Ravenox: Quality Products, Fast Shipping, but Some Issues
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Mixed Feedback for Ravenox: Quality Products, Fast Shipping, but Some Issues

Ravenox Feedback Analysis: Unveil Customer Insights

Ravenox receives mixed reviews, with customers praising the quality and fast delivery of products while others complain about loose knots on rope toys and issues with coupons. Feedback highlights the excellent quality of cotton rope, fast shipping, and courteous customer service. Some customers found the assembly instructions lacking clarity. Overall, Ravenox offers a good selection of quality products but faces criticism regarding customer engagement tactics and packaging. Despite some positive experiences, there are concerns about pricing and product durability, especially with rope toys.

Source: Trustpilot Reviews of Ravenox 

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Customer Feedback Analysis of Ravenox 

Unlock insights on Ravenox's mixed customer feedback - Quality, delivery, and service issues detailed.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Gourd door shields

    Wonderful product and fast service. I am a very satisfied customer.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 09, 2024
  • Uncertain

    Iā€™m uncertainā€¦still waiting for delivery of polyester ropešŸ¤·ā€ā™‚ļø.

    Sentiment
    • None
    Content
    • None
    Mar 26, 2024
  • Great products

    Easy ordering, easy to navigate website, great products

    Sentiment
    • Positive
    Content
    • Website User Experience
    Mar 09, 2024
  • Loose twist made it not durable

    The price was great and I was happy it was pure cotton, but the "weave" was extremely loose on all 5 rope toys. The first one I gave my 27lb dog was unraveled and destroyed within 30 minutes or so. Rope toys normally are the longest lasting and my dog will have them for weeks and weeks. I was just so surprised that they were not wound/twisted much tighter like typical rope.

    Sentiment
    • Negative
    Content
    • Rope Quality
    Mar 04, 2024
  • Reliable products & shipping!

    My order was very timely, packaged very well and my items were as described on the website. The transaction process on the website was smooth and better than buying their products listed on Amazon, because it was a little less expensive. I appreciate the professional service I received and would highly recommend Ravenox as a reliable source for Purple Martin products. Thank you!

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 01, 2024
  • Two of the hemp rope toys came apart in…

    Two of the hemp rope toys came apart in less than an hour. Tighten the knots on any rope toy as they are not shipped pulled tight

    Sentiment
    • None
    Content
    • Rope Quality
    Feb 27, 2024
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Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ravenox  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Strategists, Customer Experience Specialists, E-commerce Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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