Oriental Insurance Company App Receives Negative Reviews for Poor Customer Support and Performance
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Insightful Analysis of Oriental Insurance App Reviews

Oriental Insurance Company App Receives Negative Reviews for Poor Customer Support and Performance

Oriental Insurance Company receives negative reviews for poor customer support, slow app performance, and difficulties in policy download and generation. Users complain of frequent server errors and login issues. The app is also criticized for its inability to generate tokens and for requiring excessive personal information. Overall, the company's app and customer service are considered subpar.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The IT Dept should look into the workings of this app. It is saying write permission denied but in reality the Android permission manager is showing only Camera and Location Kindly do not make the user a joker Theses are also the issues, why PSUs should be privatised as Monetary compensation to Productivity is absymal.

    Sentiment
    • Negative
    Content
    • Server Errors
    Jan 01, 2024

  • Unable to show details after renewing existing policy. Payment already done, despite that no proper solution provided by customer support. When paid online, offline support does not provided when visiting local city offices. Requires immediately solution.

    Sentiment
    • Negative
    Content
    • Poor Customer Support
    Dec 24, 2023

  • In order to calculate the premium they expect me to put name, ID number, branch office of OIC, etc Absurd Why would the CEO approve such calculator if he's not stupid?

    Sentiment
    • Negative
    Content
    • Premium Calculation Issues
    Dec 21, 2023

  • Very bad service my claim registered in oct but till now money is not send in my account

    Sentiment
    • Negative
    Content
    • Claim Settlement Delay
    Dec 19, 2023

  • Poor service payment sucess but policy not generate many times face problems 😰😰😰😰😰😰😰... No reply from customer support....jago mohan pyare 3 din se App nahi chal rahi .no response from server ....jaag jao ab to

    Sentiment
    • Negative
    Content
    • Delay in Policy Generation
    Dec 18, 2023

  • The worst insurance company in India. Delays forever, never responding to complaints, they only know how to receive premium but never approvals. Dont ever buy insurance from this scam company.

    Sentiment
    • Negative
    Content
    • Claim Settlement Delay
    Dec 04, 2023
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Sentiment Analysis (of 30 reviews)
-66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Oriental Insurance Company - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Insurance Executives, App Developers, Customer Service Managers, Digital Transformation Consultants, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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