GEPF App Reviews Highlight Severe User Dissatisfaction and Technical Issues
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    • Customer Service Managers
    • Pension Fund Managers
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GEPF App Reviews Highlight Severe User Dissatisfaction and Technical Issues

GEPF App Review Analysis: Unveiling User Dissatisfaction

The online reviews for the Government Employees Pension Fund (GEPF) app reveal widespread dissatisfaction among users. Common complaints include persistent login issues, technical errors, inability to access information, and lack of responsive support. Users express frustration with the app's functionality and the associated customer service, often reporting that calls and emails go unanswered. Many reviewers deem the app as 'useless' and suggest that it should be removed from the Play Store due to its poor performance. Despite the GEPF's significant membership and assets, the app fails to provide a satisfactory experience for users seeking pension-related information and assistance.

Source: Google Play Reviews of Government Employees Pension F

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Customer Feedback Analysis of Government Employees Pension F

Insightful analysis of GEPF app reviews revealing critical user dissatisfaction & technical issues.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Working just fine on my side

    Sentiment
    • Positive
    Content
    • Useless App
    Mar 13, 2025

  • Aaah! Useless

    Sentiment
    • Negative
    Content
    • Useless App
    Mar 12, 2025

  • Bad

    Sentiment
    • Negative
    Content
    • Useless App
    Mar 04, 2025

  • Can't log into the App

    Sentiment
    • Positive
    Content
    • Login Problems
    Mar 04, 2025

  • Useless app

    Sentiment
    • Negative
    Content
    • Useless App
    Mar 03, 2025

  • Been struggling to login for 4 days now

    Sentiment
    • Negative
    Content
    • Login Problems
    Mar 03, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Government Employees Pension F based on online reviews collected from Google Play. The analysis helps App Developers, Customer Service Managers, Pension Fund Managers, User Experience Designers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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