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IndusInd Bank App Reviews: A Mixed Bag of Praise and Frustration
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  • Who is this report for?
    • Banking Professionals
    • User Experience Designers
    • Mobile App Developers
    • Customer Service Managers
    • Financial Analysts
IndusInd Bank App Reviews: A Mixed Bag of Praise and Frustration

Explore IndusInd Bank App Customer Feedback Analysis

The reviews for the IndusInd Bank app reveal a mix of satisfaction and frustration among users. While many appreciate its functionality, there are significant complaints regarding login issues, app crashes, and slow performance. Several users report being unable to access their accounts or perform transactions, which has caused considerable inconvenience. Furthermore, specific error messages highlight systemic issues within the app, especially after recent updates. Users suggest improvements in the app's reliability and responsiveness to enhance their banking experience. Overall, while some users find the app satisfactory, the recurring technical problems overshadow its positive aspects.

Source: Google Play Reviews of IndusInd Bank: Savings A/C, FD

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Customer Feedback Analysis of IndusInd Bank: Savings A/C, FD

Uncover insights with our IndusInd Bank App feedback analysis report, highlighting user satisfaction and technical challenges.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • app and card doesn't operate properly

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 05, 2025

  • New Error: On submitting Aadhaar OTP, it gives error etbnsdl.jrn003td.text with only option to exit app. Developer Mode off requirement is already bad requirement. Do you want software engineers to not use your app? Please hire proper android and security engineers. I will not email again because I already emailed a bunch of issues. If you want ratings on Google Play, listen to problems on Google Play.

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Oct 05, 2025

  • worst app An app before the update was good

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Oct 05, 2025

  • worst ever banking app. unable to login to either old app or new app INDIE getting an error after installation stating errormessage.error JRN004B. Since last 2 months I am unable to utilise the amount stucked in my account.

    Sentiment
    • Negative
    Content
    • Login Problems
    Oct 05, 2025

  • now I open the app.. so I didn't review I'll update next time...

    Sentiment
    • None
    Content
    • General Feedback
    Oct 05, 2025

  • hi, I am holding the credit card with you but nowadays I am unable to see my credit card details on your app ..why so please explain

    Sentiment
    • Negative
    Content
    • Credit Card Access
    Oct 05, 2025
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Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IndusInd Bank: Savings A/C, FD based on online reviews collected from Google Play. The analysis helps Banking Professionals, User Experience Designers, Mobile App Developers, Customer Service Managers, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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