Mixed Reviews for H&M App: Easy Shopping but Slow Delivery and Technical Issues
  • 85 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
In-Depth Analysis of H&M App Customer Feedback

Mixed Reviews for H&M App: Easy Shopping but Slow Delivery and Technical Issues

The H&M app receives mixed reviews with customers appreciating the easy and fast shopping experience, but expressing frustration over slow delivery times, technical issues, and limited features like favoriting items and leaving reviews. Users also mention difficulties in checking out, slow shipping, and problems with payment services like Klarna. Despite positive aspects like free delivery, quality products, and user-friendly navigation, the app still needs improvements in various areas to enhance customer satisfaction and loyalty.

Best for
  • Retail Managers
  • Marketing Professionals
  • Product Developers
  • Customer Experience Strategists
  • E-Commerce Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Jul 18, 2024
Featured Content
  • Klarna took my money

    Klarna took my money but order didn’t go through. Had to pay in full because when I tried again it said my max amount of money to spend has been spent which is weird

    • Negative
    • Payment and Checkout Experience
    Sep 10, 2023
  • Best site

    Just love shopping with H&M so easy and quick. Would highly recommend it

    • Positive
    • Easy Shopping Experience
    Jul 08, 2021
  • Shop at H&M!

    Great app, easy to use and buy online! Also great shop!

    • Positive
    • Delivery Service
    Mar 24, 2021
  • Shopping as it should be

    Simple, fun and fast - quality fashionable and functional products at affordable prices.

    • Positive
    • Product Quality and Variety
    Jan 19, 2021
  • Broken

    App won’t work for me, can’t get in online just brings me to my app. 3 days I want to order and since I downloaded it dose not work

    • Positive
    • Technical Issues
    Sep 22, 2020
  • Great app

    Love this app, my favorite retail app. Great goods, super reviews. Easy refunds and altogether just worth having it on your phone.

    • Positive
    • Customer Service
    Sep 20, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
10 Net Promoter
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 72
  2. App Store Reviews 101
  3. App Store Reviews 70
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for H&M - we love fashion based on online reviews collected from App Store. The analysis helps Retail Managers, Marketing Professionals, Product Developers, Customer Experience Strategists, E-Commerce Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.