Customer Dissatisfaction with GNÇ App: Lack of Free Internet, High Prices
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GNÇ App Customer Feedback Analysis Report

Customer Dissatisfaction with GNÇ App: Lack of Free Internet, High Prices

The reviews for GNÇ app on the App Store highlight customer dissatisfaction with Turkcell's GNÇ application, criticizing its lack of free internet offerings, constant paid promotions, and high prices for data packages. Users express frustration with the shift from occasional free internet rewards to consistently paid data packages, leading to a negative perception of the app's value and Turkcell's approach. Many customers contemplate switching to other mobile operators due to the perceived exploitation and dissatisfaction with the current offerings.

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Custom Date - May 22, 2024
Featured Content
  • Rezalet!

    Ücretli hediye mi olur ? Son 3 yıldır çatlat kazan kampanyasında sadece ücret karşılığında hediyeler veriyorsunuz. Turkcell iyisin hoşsun ama hediye konusunda pekte cömert değilsin!

    Sentiment
    • Negative
    Content
    • Lack of Free Offers
    Apr 13, 2024
  • 3 gün 3gb 54tl

    Başka bir şey yok mu arkadaş bu yumurtada. Hediye internet için indiren arkadaşalarım boşuna indirmeyin TL karşılığı GB çıkıyor hediye mediye yok

    Sentiment
    • Negative
    Content
    • Lack of Free Offers
    Apr 09, 2024
  • Berbat

    Hep 3 saatlik 1 gb instagram vesayire veriyo bazen uygulamaya giremiyorum eror veriyor artık şu yorumlara icap edip sorunları gidersenizmi? Yoksa zirvede hep iğrenç bir uygulama olarak kalmayımı düşünüyorsunuz

    Sentiment
    • Negative
    Content
    • Overpriced Internet Packages
    Apr 07, 2024
  • Para tuzağı

    2 günlük 2 gb internet 44 tl. Almayım canım sağol

    Sentiment
    • Negative
    Content
    • Overpriced Internet Packages
    Apr 04, 2024
  • Öncelikle Turkcell eski modunu kaybedip kötüye gidiyor resmen para tuzağı

    GNÇ yi de tavsiye etmem bence ne indirin nede güncelleyin para karşılığı internet veriyor zaten

    Sentiment
    • Negative
    Content
    • Unsatisfactory Service Quality
    Apr 03, 2024
  • Berbat

    Berbat bir uygulama hediyeleride beş para etmez

    Sentiment
    • Negative
    Content
    • Poor Customer Experience
    Apr 03, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for GNÇ based on online reviews collected from App Store. The analysis helps Product Managers, Marketing Professionals, Customer Experience Specialists, Business Analysts, Telecommunications Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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