Critical Analysis of Vodafone Yanımda App Reviews
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Critical Analysis of Vodafone Yanımda App Reviews

The online reviews for the 'Vodafone Yanımda' app highlight various issues such as poor network coverage, app functionality problems, unhelpful customer service, high prices, and billing disputes. Users complain about difficulties in accessing the app, lack of internet connectivity, unexpected charges, and dissatisfaction with promotional offers. Overall, customers express frustration with Vodafone's services and the app's performance, leading many to consider switching to other operators.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Vodafone şebekesiz ağ

    Kesinlikle ve kesinlikle tavsiye etmiyorum iğrenç bir operatör Mardin’de ikamet ediyorum merkezde yaşıyorum ilçe ve köyleri düşünemiyorum şebeke çekmiyor sürekli bağlantı sorunu yaşıyorum uygulama sorunlu müşteri hizmetlerini aramamıza rağmen hala çözüm yolu bulamıyoruz

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Apr 22, 2024
  • Hediye çarkı

    1 haftadır çarkı çevirirken hata oluştu yazıyor daha sonra tekrar deneyin yazıyor 1 haftadır sürekli kontrol ediyorum ve yine aynı hatayı veriyor ve ya indirim çekleri veya 2 gb internet veriyor sürekli

    Sentiment
    • Negative
    Content
    • Application Performance Problems
    Apr 20, 2024
  • Yetersiz

    Uygulamada detaylı bilgi almak istediğiniz hiçbir konu yok. Bilgi almak için TOBi adında bir engel çıkıyor karşınıza! Taahhütünüzü bile görüntüleyemiyorsunuz. Size sunduğu tarife teklifleri saçma ve reddettikçe aynıları tekrar geliyor. Ayrıca kullanım detaylarını sorgulamak istedikçe uygulama hata veriyor.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 20, 2024
  • Sürekli donuyor ve Tobi hatası

    Uygulama sürekli donuyor ve Tobi hep yanlış yönlendiriyor

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 20, 2024
  • Vodafone Müşteri Hizmetleri İlgisizliği

    3 tane Türk Telekom hattımı, Vodafone'a taşıdım. Bugün hatlarımız açıldı fakat başvurmuş olduğum Mevsimlik Paket 3 Ay 30GB ₺500/3 ay yerine Mevsimlik Paket 3 Ay 50GB ₺650/3 ay seçeneği çıkıyor. Müşteri hizmetleri ve TOBİ adını verdikleri robot sürekli aynı şeyleri tekrarlıyor. Müşteriyi ortada bırakıyorlar. Benim sorunumu kim çözecek ? Hattı taşıyana kadar gayet ilgililerdi. Hattı taşıdıktan sonra yüzümüze bakmıyorlar.

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Apr 20, 2024
  • kötü

    arkadaşını davet et 3gb fırsatından yararlanamadım kabul etmıyorum kapatılsın

    Sentiment
    • Negative
    Content
    • Data Package Complaints
    Apr 06, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vodafone Yanımda based on online reviews collected from App Store. The analysis helps Telecommunication Consultants, Mobile App Developers, Customer Service Managers, Marketing Strategists, UI/UX Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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