Critical User Feedback on Nova Post Application Performance and Usability
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    • Mobile App Developers
    • UI/UX Designers
    • Customer Service Managers
    • Product Managers
    • Digital Marketing Specialists
Critical User Feedback on Nova Post Application Performance and Usability

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The reviews for the 'Nova Post' application highlight significant user dissatisfaction, especially regarding its performance and new design. Users frequently report issues such as slow loading times, frequent errors like the inability to access their accounts, and a lack of intuitive navigation. The removal of familiar features and the introduction of glitches have led many users to prefer the older version of the app. Concerns about customer service and the functionality of delivery options are also prevalent. Additionally, users express frustration over the application's competitive pricing strategies. Overall, while the app's potential is acknowledged, its current execution leaves much to be desired.

Source: App Store Reviews of Nova Post

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Customer Feedback Analysis of Nova Post

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Custom Date - May 18, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Пошук н.с.

    Пошук населеного пункту чутливий до регістра.

    Sentiment
    • Positive
    Content
    • User Interface Concerns
    Apr 18, 2025
  • Лаги

    Функціонал ніби і класний, але. Ж боже яке воно все глючне, постійно висить, постійно тормозе. Користуватись просто неможливо. Жах

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Apr 18, 2025
  • Не працює

    Пише, що оновлює дані про посилки і так постійно

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Apr 18, 2025
  • Комунікація додатка з користувачами

    Я у захваті від формулювання текстів для сповіщень.

    Sentiment
    • Positive
    Content
    • Functionality Suggestions
    Apr 18, 2025
  • Юр.особа

    Немає можливості відправляти від юридичної особи. При цьому є можливість отримувати на юр.особу. Логіка?

    Sentiment
    • None
    Content
    • Functionality Suggestions
    Apr 18, 2025
  • Не створюється відправлення з поштомату

    Не створюється відправлення з поштомату

    Sentiment
    • Negative
    Content
    • Functionality Suggestions
    Apr 17, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Nova Post based on online reviews collected from App Store. The analysis helps Mobile App Developers, UI/UX Designers, Customer Service Managers, Product Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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