The online reviews for Türk Telekom's app highlight various concerns and issues faced by users. Customers express dissatisfaction with signal strength, billing problems, and the recent interface changes. Many users criticize the lack of functionality in the app and difficulties in performing basic tasks like reloading credit or purchasing packages. Complaints about poor customer service, high prices, and technical glitches are prevalent. Users also miss useful features like the iOS widget that displayed remaining balances effectively. Overall, the reviews indicate a need for improvements in service quality, app functionality, and customer communication.
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Telefonum eski sürümde diye sanırım kullanılmıyor ama bu çok saçma ne farkediyor ki telefon modeli ben de kullanmak istiyorum uygulama açılmıyor
No ither language available
Ne ınternetınız nede konuşma hattınız sorunlu çoğu zaman cekmıyo her konuşma 10 kere bölünüyor lütfen verıcılerınızı yükseltin
Faturam çok yüksek geliyor onun için çıkmayı düşünüyorum
Güncelleme ile birlikte araç takımları kayboldu. Kalan dakika, internet ve sms bilgisini uygulamaya girmeden ana ekranda görebiliyordum fakat artık öyle bir araç takımı yok. Uygulamayı yüklememin tek sebebi o araç takımıydı.
Uygulamanız boş hatta bomboş
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This page displays purchase options and a preview of the customer feedback analysis report for Türk Telekom based on online reviews collected from App Store. The analysis helps Telecommunications Managers, Product Managers, Customer Experience Specialists, Market Researchers, Business Analysts to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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