Türk Telekom App Reviews: Signal Strength, Billing Problems, and Customer Dissatisfaction
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Türk Telekom Customer Feedback Analysis Report Available Now

Türk Telekom App Reviews: Signal Strength, Billing Problems, and Customer Dissatisfaction

The online reviews for Türk Telekom's app highlight various concerns and issues faced by users. Customers express dissatisfaction with signal strength, billing problems, and the recent interface changes. Many users criticize the lack of functionality in the app and difficulties in performing basic tasks like reloading credit or purchasing packages. Complaints about poor customer service, high prices, and technical glitches are prevalent. Users also miss useful features like the iOS widget that displayed remaining balances effectively. Overall, the reviews indicate a need for improvements in service quality, app functionality, and customer communication.

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  • Product Managers
  • Customer Experience Specialists
  • Market Researchers
  • Business Analysts

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kullanılmıyor

    Telefonum eski sürümde diye sanırım kullanılmıyor ama bu çok saçma ne farkediyor ki telefon modeli ben de kullanmak istiyorum uygulama açılmıyor

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 21, 2024
  • No other language available

    No ither language available

    Sentiment
    • None
    Content
    • App Functionality
    Apr 21, 2024
  • Verıcılerınız yetersız

    Ne ınternetınız nede konuşma hattınız sorunlu çoğu zaman cekmıyo her konuşma 10 kere bölünüyor lütfen verıcılerınızı yükseltin

    Sentiment
    • Negative
    Content
    • Network Coverage
    Apr 21, 2024
  • Hiç hoşuma gitmiyor çok yüksek faturam geliyor onun için çıkmayı düşünüyorum

    Faturam çok yüksek geliyor onun için çıkmayı düşünüyorum

    Sentiment
    • Negative
    Content
    • Price and Billing
    Apr 20, 2024
  • Araç takımları geri gelsin

    Güncelleme ile birlikte araç takımları kayboldu. Kalan dakika, internet ve sms bilgisini uygulamaya girmeden ana ekranda görebiliyordum fakat artık öyle bir araç takımı yok. Uygulamayı yüklememin tek sebebi o araç takımıydı.

    Sentiment
    • Negative
    Content
    • App Update Issue
    Apr 20, 2024
  • R

    Uygulamanız boş hatta bomboş

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 20, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Türk Telekom based on online reviews collected from App Store. The analysis helps Telecommunications Managers, Product Managers, Customer Experience Specialists, Market Researchers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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