Customer Praise and Improvement Areas for Zain KSA Telecommunications
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Customer Praise and Improvement Areas for Zain KSA Telecommunications

Customers praise Zain KSA for its fast, excellent, and nice service. Some users appreciate the app's ease of use but express concerns about receiving offers and the internet service in specific areas. Overall, Zain KSA is perceived as a good, reliable telecommunications provider with room for improvement in personalized offers and consistent internet service.

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  • Telecommunications Managers
  • Customer Experience Analysts
  • Marketing Professionals
  • Product Managers
  • Business Strategists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very smooth in-app experience. I would prefer if my line and billing information were on the top of the home page instead of seeing ads for other zain products.

    Sentiment
    • Positive
    Content
    • App Experience
    Jul 01, 2024

  • Rafiqul islam sweet nice

    Sentiment
    • Positive
    Content
    • Service Quality
    Jun 28, 2024

  • Keep crushing a lot

    Sentiment
    • None
    Content
    • Service Quality
    Jun 27, 2024

  • lately very bad internet service in Dammam

    Sentiment
    • None
    Content
    • Internet Service
    Jun 26, 2024

  • Perfect totally certified

    Sentiment
    • Positive
    Content
    • Service Quality
    Jun 25, 2024

  • I zain kiy customers good service tha NIET work takes olso

    Sentiment
    • Positive
    Content
    • Service Quality
    Jun 24, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Zain KSA based on online reviews collected from Google Play. The analysis helps Telecommunications Managers, Customer Experience Analysts, Marketing Professionals, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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