Tele2 Kazakhstan Mobile App: Overwhelmingly Negative User Feedback
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Tele2 Kazakhstan App Feedback: Uncover User Insights

Tele2 Kazakhstan Mobile App: Overwhelmingly Negative User Feedback

Tele2 Kazakhstan's mobile app is receiving overwhelmingly negative feedback from users. Common complaints include frequent lagging, bugs, high prices, poor internet quality, and difficulties with customer service. Users express frustration with the app's performance, billing issues, and lack of reliable network coverage. Suggestions for improvement include addressing technical issues, reducing prices, enhancing customer support, and providing clearer communication regarding tariff changes.

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Custom Date - Oct 30, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Худшая связь!!

    Очень, очень плохая связь, очень плохой интернет. Цены слишком завышены, не соответствует качеству. Будьте любезны закройтесь, не позорьтесь. Надеюсь вы хоть с этим справитесь

    Sentiment
    • Negative
    Content
    • Internet Quality
    Jul 15, 2024
  • Плохой интернет и отсутствие ночной темы

    Сделайте для приложение ночной темы. И пожалуйста разберитесь со скоростью интернета. Я живу в талдыкоргане в центре города но здесь очень слабый интернет.

    Sentiment
    • Negative
    Content
    • Internet Quality
    Jul 01, 2024
  • Верните деньги

    Верните деньги. Зачем менять тарифы без согласие. Налево направо.
    Самый худщий Теле2.
    Мыло

    Sentiment
    • Negative
    Content
    • Tariffs and Pricing
    Jun 26, 2024
  • Арыз

    Осы приложение жүктету үшін, сайтты жұмыс жасатпай қойған!!!
    Адамды мәжбүрлеп жүктету дұрыс емес!!!

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 21, 2024
  • Перенос номера с актива на теле2, в итоге не работают исходящие вызовы

    Неприятный опыт переноса номера, весь день без возможности совершить исходящий вызов, невозможно без нервов и бота дозвониться до живого оператора, уберите ботов пожалуйста! или добавьте кнопку ответа оператора(соединить с оператором)! До сих пор не решена моя проблема с симкартой

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 14, 2024
  • Придется перейти в Актив!

    Почему убрали 2 гб интернет пакета! Это очень плохо! Все свои 25 сим карт на аппаратах придется теперь удалить! Прощайте раз так решили!

    Sentiment
    • Negative
    Content
    • Mobile Data
    Jun 12, 2024
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Sentiment Analysis (of 30 reviews)
-34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tele2 Kazakhstan based on online reviews collected from App Store. The analysis helps Market Researchers, Product Managers, Mobile App Developers, Customer Service Executives, Telecommunications Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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