Mixed Reviews for Gojek App: Reliability Appreciated, Driver Availability Concerns
  • 71 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Explore User Insights in Our Comprehensive Gojek Feedback Report

Mixed Reviews for Gojek App: Reliability Appreciated, Driver Availability Concerns

Mixed reviews were found for the Gojek app. Users appreciate the reliability, helpfulness, and cost-effectiveness of the service. However, some encountered issues with finding drivers, unfair procedures for drivers, and blocked accounts. Suggestions to improve include better driver availability in certain areas and fairer pricing. Overall, the app is praised for its assistance in emergencies and reaching remote locations.

Best for
  • Market Research Analysts
  • Product Managers
  • Customer Service Executives
  • Business Strategists
  • Mobile App Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Gak jelas, akun gopaylater saya diblokir padahal tidak pernah telat membayar .pelayanan sangat buruk mengecewakan

    Sentiment
    • Negative
    Content
    • Payment Issues
    Mar 10, 2024

  • Pemilihan driver terkadang terlalu jauh dari titik jemput.

    Sentiment
    • Negative
    Content
    • Driver Availability and Response Time
    Mar 10, 2024

  • tolong lah tambahin driver gocar di wilayah kuningan jawa barat,karna sangat susah mencari driver di kuningan jabar.2hari order gocar ga ada yg mau ambil orderan,sangat mengecewakan pedahal di aplikasi ada 3 driver terdekat

    Sentiment
    • Negative
    Content
    • Driver Availability and Response Time
    Mar 10, 2024

  • Alhamdulillah Go-Jek sangat terpercaya dan memuaskan

    Sentiment
    • Positive
    Content
    • Good Service Experience
    Mar 10, 2024

  • Sangat membantu, voucher diskon ongkir bikin hemat

    Sentiment
    • Positive
    Content
    • Discounts and Promotions
    Mar 10, 2024

  • Aplikasi parah harga ga ngotak, terlalu mendewakan konsumen. gila aja argo 14rb yang naik 4 orang

    Sentiment
    • Negative
    Content
    • Fairness towards Drivers
    Mar 10, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Insightful Grab App Feedback Analysis Report Now Available
    Google Play Reviews 71
  2. AstroPay User Feedback Report: Insights & Analysis
    Google Play Reviews 67
  3. Explore In-Depth Insights on Blacklane Service Reviews
    App Store Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Gojek - Transportasi & Makanan based on online reviews collected from Google Play. The analysis helps Market Research Analysts, Product Managers, Customer Service Executives, Business Strategists, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.