Blacklane Chauffeur Service Reviews: Mixed Experiences and Key Issues
  • 72 users bookmarked
  • Who is this report for?
    • Travel and Hospitality Consultants
    • Customer Experience Managers
    • Market Research Analysts
    • Transportation Service Managers
    • Business Strategists
Blacklane Chauffeur Service Reviews: Mixed Experiences and Key Issues

Explore In-Depth Insights on Blacklane Service Reviews

The reviews for Blacklane's chauffeur service reveal a mix of experiences, highlighting both positive and negative aspects. Users appreciate the convenience and professionalism of drivers, especially in challenging taxi environments like Italy. However, significant issues arose regarding booking confirmation and driver availability, leading to frustrating situations for passengers who faced delays or no-shows. The app's usability is questioned due to lack of updates and missing features, such as language support and integration with loyalty programs. While some customers praise the reliability, others describe their experiences as inadequate and even fraudulent, resulting in a polarized perception of the service.

Source: App Store Reviews of Blacklane - Chauffeur Service

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Blacklane - Chauffeur Service

Unlock insights with our detailed Blacklane Chauffeur Service review analysis, spotlighting customer experiences and key issues.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Non in lingua italiana

    Purtroppo non ci sta in lingua italiana, quindi immagino che in Italia non serva a nulla. Subito disinstallato.

    Sentiment
    • Negative
    Content
    • Language Support
    Aug 02, 2024
  • Salve vorrei lavorare per voi

    Ho 26 anni sono di Pavia milano

    Sentiment
    • Positive
    Content
    • User Experience
    May 14, 2024
  • Jfk to Queens

    Very good service

    Sentiment
    • Positive
    Content
    • Service Quality
    Feb 01, 2023
  • Does not update for iPhone 5

    App is removed as useless does not any longer update for iOS10 in iPhone 5. Client lost.

    Sentiment
    • Negative
    Content
    • App Functionality
    May 19, 2018
  • Qmiles

    Nell'app non c'è la possibilità di aggiungere in fase di prenotazione della selezione del programma di qmiles di Qatar Airways, potreste aggiungerlo visto che gli altri li avete

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 12, 2018
  • Gestione prenotazioni

    Facilita di prenotazione, processo servizio senza uguali. Bravi

    Sentiment
    • Positive
    Content
    • Booking Experience
    Oct 02, 2017
  • See All Reviews
Sentiment Analysis (limited preview)
-8 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Cabify User Feedback Analysis Report
    Google Play Reviews 74
  2. Unlock Key Insights from 'Uber: Viajar é econômico' Feedback
    Google Play Reviews 71
  3. Unveil Key Insights with Our Gojek Customer Feedback Analysis
    App Store Reviews 77
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Blacklane - Chauffeur Service based on online reviews collected from App Store. The analysis helps Travel and Hospitality Consultants, Customer Experience Managers, Market Research Analysts, Transportation Service Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 13 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.