BluSmart: Premium Cabs in Dubai has garnered mixed reviews from users, with some praising its punctuality, clean vehicles, and professional drivers. However, numerous complaints highlight issues related to delayed arrivals, last-minute cancellations, and poor customer service. Users reported experiencing significant inconveniences, especially during critical trips like airport transfers. Some customers expressed frustration with the booking process and app functionality, suggesting that improvements are needed in service reliability and customer support. While some users remain loyal due to past positive experiences, others advise against relying on the service for important journeys due to its inconsistency. Overall, BluSmart faces challenges in maintaining quality service amidst increasing competition.
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This page displays purchase options and a preview of the customer feedback analysis report for BluSmart:Premium Cabs in Dubai based on online reviews collected from Google Play. The analysis helps Transportation Consultants, Customer Experience Managers, Market Research Analysts, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Summaries
SWOT Analysis
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