Mixed Feedback for 'Uber: Viajar é econômico'
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Mixed Feedback for 'Uber: Viajar é econômico'

The reviews for 'Uber: Viajar é econômico' are mixed, with some praising the convenience and efficiency of the service while others complain about issues with support, app functionality, and driver availability. Users appreciate the app's usability but are frustrated by cancellations and delays. Overall, there are concerns about safety, child seat availability, and government regulations affecting pricing. Despite positive feedback on support quality, there is a notable decline in overall satisfaction due to service reliability.

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  • Ride-Hailing Service Operators
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Custom Date - May 27, 2024
Featured Content
  • Suporte Uber excelente. Muito obrigado.

    Sentiment
    • Positive
    Content
    • Support Experience
    Apr 24, 2024
  • Muito funcional mas o governo mais uma vez pela sua incompetência quer atrapalhar e inventar mais imposto para onerar a população . Governo 2024

    Sentiment
    • Positive
    Content
    • Government Regulations
    Apr 24, 2024
  • Já foi melhor, agora toda vez que necessito do aplicativo chego atrasada no destino seja por desistência ou por falta de motrista

    Sentiment
    • None
    Content
    • Booking Experience
    Apr 24, 2024
  • Pelo horário e local, imaginei que seria demorado conseguir quem aceitasse a corrida, e fui surpreendida, veio rápido e foi MT educado. Parabéns!

    Sentiment
    • Positive
    Content
    • Driver Experience
    Apr 24, 2024
  • Tem muitas áreas que não atende ou pede para ofegar em lugar mais perigoso que minha casa

    Sentiment
    • Negative
    Content
    • Government Regulations
    Apr 24, 2024
  • Alguns carros deveriam estar equipados de cadeiras para crianças menores de 12 anos.

    Sentiment
    • Positive
    Content
    • Child Safety Concerns
    Apr 24, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Uber: Viajar é econômico based on online reviews collected from Google Play. The analysis helps Transportation Service Managers, Customer Experience Specialists, Ride-Hailing Service Operators, Market Researchers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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