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  • 73 users bookmarked
  • Who is this report for?
    • Transportation Manager
    • Customer Service Executive
    • Travel Agency Owner
    • Tour Operator
    • Market Research Analyst
BookmeBus Reviews: Highlights and Concerns from Customers

Explore the Real Customer Feedback on BookmeBus

BookmeBus has received a mix of reviews from customers, highlighting both strengths and weaknesses. Many users praise its responsiveness, easy booking process, and good driver experiences. However, several reviews point out significant issues, such as poor communication regarding driver details, long travel times, and inadequate customer service. Some customers reported receiving the wrong type of vehicle or being left without transportation altogether. While the app offers competitive pricing and convenience for booking various transportation options in Cambodia, the inconsistency in driver reliability and support raises concerns. Overall, users recommend the service for its ease of use but advise caution regarding specific service experiences.

Source: Tripadvisor Reviews of Bookmebus

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Customer Feedback Analysis of Bookmebus

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Trip to Siem Reap

    Great with Bookmebus. Good pricing and simple app to use when booking! highly recommended! In App, it's simple and easy to book.

    Sentiment
    • Positive
    Content
    • Recommendation
    Aug 16, 2025
  • Avoid and book directly with ferry service

    Booked a ferry, never got the tickets. Called customer service twice and was hung up on twice. No response on live chat. Seems like a scam

    Sentiment
    • Negative
    Content
    • Payment Issues
    Aug 03, 2024
  • Highly recommendation for bus booking by bookmebus

    Highly recommend and fast booking. Good service, call inform and call alert before we leave one at lest

    Sentiment
    • Positive
    Content
    • Recommendation
    Mar 06, 2020
  • Highly recommendation for bus booking by bookmebus

    Highly recommend and fast booking. Good service, call inform and call alert before we leave one at lest

    Sentiment
    • Positive
    Content
    • Recommendation
    Mar 06, 2020
  • Best service of booking your bus,van, or ferry

    You will never miss your trip with this service. 😍😍
    Recommend for local and foreigner use it. 😘😘😘

    Sentiment
    • Positive
    Content
    • Recommendation
    Oct 24, 2019
  • Best service of booking your bus,van, or ferry

    You will never miss your trip with this service. 😍😍
    Recommend for local and foreigner use it. 😘😘😘

    Sentiment
    • Positive
    Content
    • Recommendation
    Oct 24, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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