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Review Summary: User Feedback on inDrive Services
  • 100 users bookmarked
  • Who is this report for?
    • Transportation Consultants
    • Mobile App Developers
    • Customer Experience Managers
    • Market Research Analysts
    • Rideshare Company Executives
Review Summary: User Feedback on inDrive Services

Unlock Insights with Our inDrive Customer Feedback Analysis

The reviews for 'inDrive. Rides with fair fares' reflect a mix of positive and negative experiences among users. Many customers appreciate the reliability, affordability, and professionalism of drivers, highlighting their pleasant rides and safe drop-offs. However, a significant number of complaints focus on fare issues, with some users expressing concerns about low recommended fares and high driver charges. Suggestions for improvements include implementing filters for air-conditioned trips and allowing fare edits. Overall, the service is well-received, but there are clear areas for enhancement to ensure a better experience for riders and drivers alike.

Source: Google Play Reviews of inDrive. Rides with fair fares

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Customer Feedback Analysis of inDrive. Rides with fair fares

Explore in-depth feedback on inDrive services, covering fare pricing, app usability, and driver experiences to enhance your business.

Custom Date - Nov 09, 2025
Featured Content
  • Bakwas app. when petrol price is rising they lower the fare

    Sentiment
    • Negative
    Content
    • Fare Pricing
    Oct 11, 2025
  • sabse ganda app in driver hi hai

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Oct 11, 2025
  • I feel the recommended fares offered to drivers are very low, an increase wud be ideal just to add to the appreciation off arriving safely in comfort

    Sentiment
    • Positive
    Content
    • Fare Pricing
    Oct 11, 2025
  • been using your app for a very long time been a very good experience but recently your drivers are charging way too many the amount doesn't even make sense please ensure a proper smooth experience with your app

    Sentiment
    • Positive
    Content
    • Driver Experience
    Oct 11, 2025
  • Thanks to the driver my kids were safely dropped off

    Sentiment
    • Positive
    Content
    • Service Reliability
    Oct 11, 2025
  • Give filter ac trip/ non ac trip i dont want any non ac trip, and give option to edit fare ...some customer put 200 rs other company give 400 so I will put 400 if customer agree then ok or cancel

    Sentiment
    • Positive
    Content
    • Customer Preferences
    Oct 11, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
77 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for inDrive. Rides with fair fares based on online reviews collected from Google Play. The analysis helps Transportation Consultants, Mobile App Developers, Customer Experience Managers, Market Research Analysts, Rideshare Company Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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