User Feedback on the Avant App: Pros and Cons Revealed
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User Feedback on the Avant App: Pros and Cons Revealed

Explore In-Depth Avant App Customer Feedback Analysis

The Avant app receives mixed feedback from users. Many customers appreciate its user-friendly interface and ease of navigation, expressing satisfaction with the card's functionality and payment options. However, several users report difficulties in accessing important account information and navigating the app. There are complaints about poor customer service, particularly regarding communication and resolution of issues. Some users have encountered unauthorized charges and a lack of transparency regarding payment terms. Despite these concerns, a number of reviews highlight the card's decent credit limits and overall convenience, making it a preferred choice for some. Overall, while the app and card are seen as beneficial by many, significant improvements are needed in customer support and app reliability.

Source: Google Play Reviews of Avant

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Customer Feedback Analysis of Avant

Unlock insights with our Avant App feedback analysis report - customer reviews, pros & cons, and more.

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Custom Date - Mar 20, 2025
Popular Phrases (limited preview)
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Featured Content
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  • It is difficult to navigate & it keeps telling me to enable card - which was done a month ago! VERY sloppy on your part! I cannot find a payment link either!!

    Sentiment
    • Negative
    Content
    • Navigation Ease
    Mar 03, 2025

  • The Avant app is very organized and easy to navigate. All payments are pre-scheduled for the customer's ease and awareness. Avant is worth doing business with.

    Sentiment
    • Positive
    Content
    • Navigation Ease
    Feb 28, 2025

  • They like to charge you an "annual" fee every month. Don't recommend using this company.

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Feb 28, 2025

  • easy to navigate app and good card

    Sentiment
    • Positive
    Content
    • Navigation Ease
    Feb 27, 2025

  • Can't access card information and want me to sign up for a loan. Dont want to do that

    Sentiment
    • Negative
    Content
    • Account Access
    Feb 27, 2025

  • This app and avant card is my go to card first in my wallet the app is very easy to use and I never had a problem. Thank you

    Sentiment
    • Positive
    Content
    • User Experience
    Feb 27, 2025
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Sentiment Analysis (limited preview)
33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Avant based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, Customer Service Directors, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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