Ecovacs DEEBOT X2 Robot Vacuum and Mop: A Mixed Bag of Reviews
ECOVACS DEEBOT X2: Unveil Real User Feedback

Ecovacs DEEBOT X2 Robot Vacuum and Mop: A Mixed Bag of Reviews

The Ecovacs DEEBOT X2 robot vacuum and mop receives mixed reviews from users. While some customers praise its mopping capabilities and intuitive app, others complain about issues with hair entanglement, mapping functionality, and battery life. The product's customer support and warranty service also receive criticism. Overall, the DEEBOT X2's performance and reliability seem to vary among users.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Ir is just ok!

    Ir is not very good if you have long hair dogs like Great Pyrenees! Main brush needs frequent revoval, and de-tanglin! Also, cleaning path sometimes seems like it is on LSD!

    Sentiment
    • None
    Content
    • Hair and Brush Maintenance
    Jan 10, 2024
  • Works very well

    I am very pleased with the vacuum cleaner it works great.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jan 09, 2024
  • This vacuum and mop combination has taken off hours of cleaning the floors.

    This little robot has saved me a lot of time so I spend my time on fun things instead of housework.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jan 07, 2024
  • Good but loud

    It does what it is supposed to do but a bit too loud and requires a lot of maintenance.

    Sentiment
    • None
    Content
    • Maintenance and Repairs
    Jan 07, 2024
  • Defective out of the box

    I'm constantly getting Navigation Module Malfunction messages. On line support was quick and I was told it needed to go back for warranty work. It's going back to Amazon. Haven't decided if I'm ordering another unit or not.

    Sentiment
    • Negative
    Content
    • Maintenance and Repairs
    Dec 29, 2023
  • Sport mopping, app sucks

    Pros:
    1. Self emptying.
    2. All the areas it mops, it mops clean.

    Cons:
    1. Needs lots of attention while it’s operational.
    2. Gets lost quite often.
    3. Spotty mopping.
    4. App is not very user friendly. Unable to divide big area into small rooms and hallways. Unable to custom name rooms.

    Sentiment
    • None
    Content
    • Mopping Performance
    Dec 28, 2023
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for - ECOVACS DEEBOT X2 Omni Robot Vacuum and Mop, 8000Pa Suction, 15mm Lift, Omni Station with Hot based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Analysts, Retail Buyers, Market Researchers, Consumer Electronics Engineers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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