MOVE App Review: Major User Frustrations and High Pricing Issues
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  • Who is this report for?
    • Mobile App Developers
    • UX/UI Designers
    • Product Managers
    • Customer Service Managers
    • Electric Vehicle Charge Point Providers
MOVE App Review: Major User Frustrations and High Pricing Issues

Discover Key Insights with MOVE App User Feedback Report

The MOVE – recharge your car app has received predominantly negative feedback from users, highlighting significant issues with functionality, speed, and pricing transparency. Many users report bugs, crashes, and a confusing user interface that complicates the charging process. The pricing is frequently described as high and opaque, leading to frustration when users encounter unexpected charges. Some users noted improvements in updates but criticized the overall reliability and usability of the app. Although a few reviews mention positive experiences regarding access to charging networks, the consensus indicates that the app requires substantial enhancements to meet user expectations and deliver a satisfactory charging experience.

Source: Google Play Reviews of MOVE – recharge your car

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Customer Feedback Analysis of MOVE – recharge your car

Unlock insights into MOVE App's user feedback on functionality, pricing, and more with our comprehensive analysis.

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Custom Date - May 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Happens too often than it does not work, which is really inconvenient.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Jan 19, 2025

  • two chargers didn't work, now trying third one. have wasted half an hour. one charger had no qr code to scan - useless

    Sentiment
    • Negative
    Content
    • Charging Point Functionality
    Mar 01, 2024

  • Often log off. Activating the charging using the app takes double the time than using the badge

    Sentiment
    • None
    Content
    • Slow App Response
    Sep 19, 2023

  • Horrible. No price visible in app. Usually higher than other companies though.

    Sentiment
    • Negative
    Content
    • Pricing Transparency
    Sep 01, 2023

  • Wieso werden keine Preise angezeigt? Das kann ja nicht sein!

    Sentiment
    • Negative
    Content
    • Pricing Transparency
    Jun 16, 2023

  • The app crashes and is really slow. Plus, the pricing scheme is really quite high and confusing.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Dec 29, 2020
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Sentiment Analysis (limited preview)
-75 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MOVE – recharge your car based on online reviews collected from Google Play. The analysis helps Mobile App Developers, UX/UI Designers, Product Managers, Customer Service Managers, Electric Vehicle Charge Point Providers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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