Delta's App Update Causes Issues
  • 67 users bookmarked
  • Who is this report for?
    • App Developers
    • User Experience Designers
    • Product Managers
    • Customer Service Leaders
    • Marketing Professionals
Delta's App Update Causes Issues

Delta App Feedback Analysis: Unlock Customer Insights

Delta's app has experienced a recent update that has caused some functionality issues. The flight status display has been shrunk and several flights come up with an error message. The app also doesn't display last-minute gate changes and can show different departure and arrival times. The current iteration of the app has become cumbersome with too much useless content, making it confusing and not very user-friendly. Regardless, some users have reported good experiences with the app with their boarding passes being readily available and easy to access.

Source: App Store Reviews of ‎Fly Delta

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of ‎Fly Delta

Unveil insights from customer feedback on the Delta app. Optimize your strategy with our detailed analysis.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Works Well on IPhone. Fails on iPad.

    Most critical operations the work just fine on iPhone fail on iPad. Example: “Show boarding pass” produces, “an error occurred.”

    Sentiment
    • Negative
    Content
    • Technical Issues and Errors
    May 24, 2023
  • Can’t complete bag check in

    I tried three different credit cards, and could not process the payment to check my bag through the app

    Sentiment
    • None
    Content
    • Technical Issues and Errors
    May 24, 2023
  • Easy

    Quick and easy check in.

    Sentiment
    • Positive
    Content
    • Technical Issues and Errors
    May 24, 2023
  • New My Trips Page

    The changes to my trips and the itinerary page are less user friendly then the old pages.

    Sentiment
    • None
    Content
    • Flight Changes and Notifications
    May 24, 2023
  • Redundancies

    My profile contains all of my passport information. Therefore, it is redundant to be forced to enter it again during check-in!!

    Sentiment
    • Negative
    Content
    • App Usability and Functionality
    May 24, 2023
  • Burbank service

    Please bring back the non stop flight from Burbank to Atlanta
    Also add service from BUR to sea , pdx, las, sfo, Smf

    Sentiment
    • Positive
    Content
    • Flight Changes and Notifications
    May 24, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Turkish Airlines App Feedback Report: Uncover User Insights
    App Store Reviews 101
  2. Unlock Insights: FordPass™ App User Feedback Analysis Report
    App Store Reviews 68
  3. Unlock Insights: SaveTok App Customer Feedback Report
    App Store Reviews 82
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Fly Delta based on online reviews collected from App Store. The analysis helps App Developers, User Experience Designers, Product Managers, Customer Service Leaders, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.