Turkish Airlines App: Efficient Booking and Management with Some User Concerns
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Turkish Airlines App Feedback Report: Uncover User Insights

Turkish Airlines App: Efficient Booking and Management with Some User Concerns

Customers praise Turkish Airlines' app for its ease of use, efficient booking, and overall flight management capabilities. However, some users encounter issues like slow performance, errors in seat selection, and flight cancellations without proper notification. Despite these challenges, the majority of reviews express satisfaction with the app's functionality and the airline's service quality.

Best for
  • Travel Agents
  • User Experience Designers
  • Airline Marketing Professionals
  • Customer Service Managers
  • App Developers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ucus

    Harika uygulama ve uçuşrta tek adres THY

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 15, 2024
  • Uçuş iptali ve mağduriyet

    Uçuşlar sürekli iptal ediliyor ve mağdur bırakılıyor.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 11, 2024
  • Uygulamadan atma sorunu

    Merhaba ben iPhone 6 kullanıyorum uygulamaya girdiğim zaman örn uçuşlarım bölümüne girdiğim zaman yükleniyor ve ekran açılmadan atıyor uyulamadan derhal acilllll iyileştirme gelsin uçuşum var yakın tarihte bakmam gereken şeyler var önemliii lütfen acil !

    Sentiment
    • Positive
    Content
    • Technical Issues
    Apr 05, 2024
  • Best

    Usefull app, easier to get info

    Sentiment
    • Positive
    Content
    • User Interface
    Apr 03, 2024
  • Açılmıyor teşekkürler

    Uygulamayı bugün güncelledim artık açılmıyor teşekkürler 2 Nisan beş yıldız veriyorum daha iyi görünsün

    Sentiment
    • Positive
    Content
    • Technical Issues
    Apr 02, 2024
  • Mobil uygulama hatası

    Iphone uygulamasında bilet seçeneklerinin hiçbirinde bagaj hakkı görünmüyor, sadece kabin bagajı listelenmiş. Çok büyük hata!

    Sentiment
    • None
    Content
    • Baggage Allowance
    Apr 01, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Turkish Airlines: Book Flights based on online reviews collected from App Store. The analysis helps Travel Agents, User Experience Designers, Airline Marketing Professionals, Customer Service Managers, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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