BERSHKA App Review: Critical Issues Impacting User Experience
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BERSHKA App Review: Critical Issues Impacting User Experience

BERSHKA App Analysis: Mastering User Experience

BERSHKA's app faces significant issues impacting user experience, such as frequent crashes, freezing when selecting items, unresponsive customer service, and payment problems. Customers also express frustration with the refund policy and lack of responsiveness to inquiries. Despite these issues, many users appreciate the quality and trendy clothing offered by BERSHKA.

Source: App Store Reviews of BERSHKA

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Customer Feedback Analysis of BERSHKA

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Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Quality

    Amazing quality, clothes never disappoint me.

    Sentiment
    • Positive
    Content
    • Clothing Quality
    Apr 12, 2024
  • Fashion

    I Love BERSHKA. All or my clothes are from there and i really recomend the long dresses they have

    Sentiment
    • Positive
    Content
    • Clothing Quality
    Mar 31, 2024
  • Calidad

    Me gusta la calidad de la ropa, precios accesibles.
    Solo me gustaría que hicieran ropa para las que somos Petite.

    Sentiment
    • Positive
    Content
    • Sizing & Options
    Jan 18, 2024
  • Card Saving

    It’s tiring to always fill Card info for every purchase

    Sentiment
    • Positive
    Content
    • Payment & Refund Policies
    Nov 21, 2023
  • Alta seguridad para comprar en línea me gusta.

    Una Super tienda me encanta su producto recomiendo todos mis amigos y familiares comprar en línea muy seguro

    Sentiment
    • Positive
    Content
    • None
    Oct 27, 2023
  • Won’t let me create an account or log in

    Glitchy app won’t let me create an account or log in

    Sentiment
    • Negative
    Content
    • Account & Login Issues
    Nov 10, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
-40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BERSHKA based on online reviews collected from App Store. The analysis helps Retail Managers, App Developers, User Experience Designers, Market Analysts, Customer Service Trainers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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