Mixed User Feedback for ZEE5 App: Content Appreciation vs. Playback Concerns
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ZEE5 Feedback Analysis: Insights for Better Streaming

Mixed User Feedback for ZEE5 App: Content Appreciation vs. Playback Concerns

Mixed reviews for ZEE5: Movies, TV Shows, Series app with users appreciating the content variety, while some complain about playback issues, lack of Kannada serials, and customer support. Positive feedback includes ease of use, entertainment value, and good video quality. Users mention difficulties with 4k streaming, lags, and subscription integration issues with Jio. Improvement in ad experience, content update frequency, and technical support are suggested. Overall, the app's potential is recognized, but enhancements are needed for a smoother user experience.

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Custom Date - Nov 23, 2024
Featured Content
  • Jio Zee 5 subscription not works perfectly. And your app lags like anything.

    Sentiment
    • Negative
    Content
    • App Performance
    May 13, 2024
  • Vedio Between adds during 4 minutes. It's very irritating

    Sentiment
    • Negative
    Content
    • Ad Experience
    May 13, 2024
  • very good and best aap

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    May 12, 2024
  • there are many ads and no matter how good the network is, you can't watch serials, and there is no skip option

    Sentiment
    • Negative
    Content
    • Ad Experience
    May 12, 2024
  • I wanted kannada TV serials but I am not getting. Please do needful. Reply soon.

    Sentiment
    • Negative
    Content
    • Content Selection
    May 12, 2024
  • Last 4 to 5 days voice not cleared, but team not check properly.

    Sentiment
    • Negative
    Content
    • App Performance
    May 12, 2024
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ZEE5: Movies, TV Shows, Series based on online reviews collected from Google Play. The analysis helps Streaming Service Managers, Content Strategists, Customer Experience Analysts, Digital Marketers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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