Mixed Reviews for Amazon Prime Video App
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    • User Experience Designers
    • Content Strategists
    • Digital Marketers
    • Customer Service Representatives
Mixed Reviews for Amazon Prime Video App

Amazon Prime Video App: Customer Feedback Insights

Amazon Prime Video app receives mixed reviews from users, with complaints about additional charges for premium content, limited download capacity, and poor audio quality. Some users appreciate the ease of use and the availability of free movies. The app is criticized for its laggy performance on certain devices and occasional video playback issues. Users also mention the lack of content variety and the presence of ads. Overall, the app needs improvement in terms of functionality and user experience.

Source: Google Play Reviews of Amazon Prime Video - Apps on Google Play

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Customer Feedback Analysis of Amazon Prime Video - Apps on Google Play

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • I enjoy watching some shows/films.. wish there was more choice, and not everything was monetized or ads. The App is easy to use.

    Sentiment
    • Positive
    Content
    • Content Selection
    Oct 16, 2023

  • Day by day, the buffering is getting longer and the video goes blank at times. Only voice and subtitles are coming. This stops only if I uninstall the app and download it again. Please work on this bug.

    Sentiment
    • None
    Content
    • Buffering Issues
    Oct 16, 2023

  • Why so many times automatically restarts this app ... feeling very uncomfortable

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 16, 2023

  • Cc ee 6 tu wfy

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 16, 2023

  • Great app, could use a skip recap and intro option though!

    Sentiment
    • Positive
    Content
    • User Interface
    Oct 16, 2023

  • Rarely plays video complaining about Internet or giving error messages like this Video unavailable Error code: TDS_ERROR Or Video unavailable Parental controls are enabled on your Fire tablet. You must also set up Prime Video viewing restrictions or disable parental controls on your Fire tablet. If I uninstall and reinstall app works again, clearing app data is somehow not enough.

    Sentiment
    • Negative
    Content
    • Buffering Issues
    Oct 16, 2023
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Sentiment Analysis (limited preview)
7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon Prime Video - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Content Strategists, Digital Marketers, Customer Service Representatives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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